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Open nowPosted 21 days ago

Desktop Support Engineer

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 3,000 a month
Where
Singapore
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Your applicationOpen nowDesktop Support EngineerMyCareersFuture · Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 21 days ago

The posting

• Install, upgrade, support and troubleshoot Windows 7,Windows 8.1, Windows 10 and Microsoft Office • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers • Provide user data and application recovery • Providing Remotely support. • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software • Use tools and methodologies to load, copy and customize operating system configurations for deployment • Responsible for tracking hardware and software inventory • Familiarize end users on basic software, hardware and peripheral device operation • Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers • Works with vendor support contacts to resolve technical issues within the desktop environment • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorized desktop applications& Microsoft or related security patches/Policies

• Install, upgrade, support and troubleshoot for printers,computer hardware and any other authorized peripheral equipment • Performs general preventative maintenance tasks on computers, laptops,printers and any other authorized peripheral equipment • Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment • Customize desktop hardware to meet user specifications and site standards • Provide VIP support • Resolve and update incidents with in SLA and also update stakeholders for P1cases • Update KB with solution provided

Must Have: Desktop engineer with asset management Experience.

Onboarding, offboarding, Inventory management, user management

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