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Open nowPosted 2 days ago

Desktop Support Engineer (North East / Office hour)

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 3,400 a month
Where
West, Singapore
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Your applicationOpen nowDesktop Support Engineer (North East / Office hour)MyCareersFuture · West, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 2 days ago

The posting

Responsibilities:

  • Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
  • Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
  • Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
  • Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
  • First level troubleshooting of network connectivity in a LAN/WAN environment
  • Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
  • Assist in user/hardware movement and office relocations
  • Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
  • Provide user data and application recovery
  • Maintain IT records and track on areas of responsibilities

Requirements:

  • Bachelor Degree or Diploma in Engineering, Computer Science/Information Technology or its equivalent
  • At least 1 year of experience in a technical service role
  • Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments
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3×

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