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Open nowPosted 29 days ago

Desktop Support Engineer (Renewable contract, Active Directory, up to $3500) #IJJ

MyCareersFuture94,028 open roles

Pay
SGD 3,200 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowDesktop Support Engineer (Renewable contract, Active Directory, up to $3500) #IJJMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

We are hiring under Recruit Express headcount, and the details of the position are: Job title: Desktop Support Engineer (Renewable contract, Windows, Active Directory)

Helpdesk Support and End-User Services

  • Manage IT Helpdesk calls and service requests, ensuring all incidents, issues, and requests are properly logged, tracked, and resolved.
  • Provide technical support to end users by troubleshooting issues related to laptops, desktops, printers, smartphones, and applications.
  • Support onboarding and offboarding activities for end users.

User and Systems Administration

  • Administer user accounts, including account creation, deactivation, and the purging of disabled accounts.
  • Administer printer servers, including printer installation and folder mapping.
  • Administer email accounts and phone systems.

Infrastructure and Endpoint Management

  • Manage Windows 11 environments, including monthly patching, operating system upgrades, and system imaging.
  • Perform hardware troubleshooting and diagnostics for laptops and desktops.
  • Provide first-level network troubleshooting and administer the guest network.
  • Administer and support projectors, audio-visual systems, and meeting room equipment

Asset Management, Reporting, and Vendor Coordination

  • Manage inventory for laptops, desktops, IT peripherals, and software assets.
  • Prepare slides for weekly team meetings and reports as required.
  • Coordinate with vendors performing maintenance or recovery work on IT equipment.

Operational Support and After-Hours Duties

  • Participate in the after-hours duty phone rotation.
  • Provide support on weekends or outside office hours when required.
  • Perform ad-hoc IT-related tasks as assigned by the Team Lead or Manager.
  • Any other ad-hoc duties as assigned by supervisor

Requirements

  • Diploma in IT or related fields
  • Minimum 3 years of hands-on experience in desktop support.
  • At least 1 year of experience managing and administering Microsoft 365 and Active Directory. With experience of using Active Directory to perform user account management is preferred.
  • Willingness to work on Jurong Island once a week or as assigned.
  • Ability to work independently with minimal supervision.
  • Experience with ManageEngine Endpoint Central will be an advantage.
  • ITIL Foundation Certification will be an advantage.

Interested applicants please send your resume to [email protected]

Jane Ng Wei Ling

R1104585

Recruit Express Pte Ltd

EA License No: 99C4599

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