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Open nowPosted 10 days ago

Digital Business Analyst

MyCareersFuture94,028 open roles

Pay
SGD 6,500 – SGD 7,200 a month
Where
Singapore
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Your applicationOpen nowDigital Business AnalystMyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 10 days ago

The posting

We are looking for an experienced Digital Business Analyst to support a government agency in driving digital transformation initiatives and developing technology solutions that address business and citizen needs.

Key Responsibilities

  • Work with business teams to understand and analyze business needs using human-centric and visual methods.
  • Facilitate discovery sessions and apply Design Thinking / Service Design methodologies to identify current-state gaps and develop future-state solutions.
  • Evaluate technology options in line with enterprise architecture, cloud, legacy modernisation and relevant technology directions.
  • Recommend appropriate delivery approaches, including outsourced, co-sourced or in-house development.
  • Develop user stories, functional/technical specifications and acceptance criteria with business and technology teams.
  • Support product readiness, deployment, adoption and ongoing operations.
  • Analyse change impacts, identify improvement opportunities and work with support teams to address technical issues.
  • Identify opportunities and challenges that support the agency's digital transformation objectives.
  • Develop a strong understanding of business processes and operations to identify opportunities for digitalisation and improvement.
  • Identify project risks and recommend appropriate mitigation measures.
  • Engage and manage vendors to ensure successful delivery of ICT solutions and services.
  • Ensure development processes and solutions comply with relevant IT management, quality management and security policies and guidelines.

Requirements

  • Diploma or Degree in Computer Science, Infocomm Technology, Computer/Electronics Engineering or a related discipline.
  • At least 6 years of relevant experience in a similar Digital Business Analyst capacity.
  • Hands-on experience working in Agile and product-centric teams, with a portfolio demonstrating relevant delivery experience.
  • Experience in Business Analysis, requirements gathering, discovery sessions and solution design.
  • Knowledge and practical experience with Design Thinking and/or Service Design, including facilitation and prototyping.
  • Working knowledge of AI tools and concepts.
  • Strong analytical, conceptualisation, facilitation and problem-solving skills.
  • Strong stakeholder engagement and communication skills, with the ability to present and communicate ideas effectively.
  • Experience in project management and/or product management will be an advantage.
  • Experience in consulting, software development or digital transformation will be an advantage.
  • Excellent written, verbal communication, presentation and negotiation skills.

Employment Details

  • Work Location: Central
  • Working Hours: 8:30 AM – 6:00 PM
  • Contract Duration: 1 year, with possible extension
  • Start Date: ASAP, subject to security clearance
  • Eligibility: Singapore Citizens / Singapore Permanent Residents
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