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Open nowPosted 8 days ago

Director of Client Partnerships

MyCareersFuture94,028 open roles

Pay
SGD 8,000 – SGD 15,000 a month
Where
Central, Singapore
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Your applicationOpen nowDirector of Client PartnershipsMyCareersFuture · Central, Singapore

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Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

Overview

Director of Client Partnerships oversees the full client servicing function and leads a team of 7 account managers and campaign strategists. This role is responsible for driving client satisfaction, strategic growth, and operational excellence across all key accounts. Director of Client Partnerships works closely with cross-functional teams to deliver impactful marketing solutions and ensure top-tier execution.

Key Responsibilities

  1. Client & Relationship Leadership
  • Act as the primary senior contact for key strategic clients.
  • Build strong client partnerships by understanding business challenges, goals, and industry landscape.
  • Lead strategic planning, quarterly reviews, and long-term growth discussions.
  • Manage escalations, contract negotiations, and ensure high client satisfaction.
  1. Team Leadership & People Development
  • Lead and manage a team of 7, including Account Managers and Campaign Strategists.
  • Provide coaching, mentorship, workflow guidance, and performance reviews.
  • Ensure the team delivers high-quality work, meets KPIs, and follows best practices.
  • Foster collaboration between accounts, strategy, media, creative, and operations teams.
  1. Business Growth & Revenue Management
  • Identify upsell, cross-sell, and expansion opportunities across assigned accounts.
  • Develop annual account plans, revenue targets, and profitability forecasts.
  • Review scopes, budgets, and margins to ensure financial health of each account.
  • Support new business pitches as needed.
  1. Campaign Governance & Delivery Excellence
  • Oversee campaign planning, execution, optimization, and reporting.
  • Ensure deliverables meet strategic objectives, timelines, and quality standards.
  • Work with strategists to integrate insights, data, and performance learnings.
  • Drive problem-solving and proactively mitigate risks or bottlenecks.
  1. Strategic Insight & Market Knowledge
  • Provide strategic recommendations backed by market insights and data.
  • Stay updated on digital trends, media innovations, and industry shifts.
  • Translate insights into actionable strategies for clients and internal teams.

Requirements

Qualifications

  • Bachelor’s degree in Marketing, Business, Communications, or related field.
  • 8–12+ years of experience in account management, marketing, digital, or agency roles.
  • Proven experience leading teams and managing complex, multi-channel accounts.

Skills & Competencies

  • Strong leadership and people management capabilities.
  • Excellent communication, negotiation, and client-facing skills.
  • Strategic thinker with strong analytical and problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong understanding of digital marketing, campaign strategy, and project delivery.

Language & Market Exposure

  • Strong command of English and Chinese are required(for China or Chinese brands going global)
  • Experience working with international or cross-market clients is highly preferred
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