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Open nowPosted 30 days ago

Donor Relation Representative

MyCareersFuture94,028 open roles

Pay
SGD 2,400 – SGD 2,600 a month
Where
Central, Singapore
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Your applicationOpen nowDonor Relation RepresentativeMyCareersFuture · Central, Singapore

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Location: Geylang, East, Singapore

Job Type: Monday to Friday, At Saturday

Be a Vital Part of Our Support Team at Jamiyah Singapore.

Join Our Mission to serve the community, grounded in values and compassion.

Why Join Jamiyah Singapore?

  • Purpose with Impact: Be part of a team that directly supports the community.
  • Inclusive and Supportive Culture: Work in a multicultural environment where respect, teamwork, and support are core values.

Duties & Responsibilities

  • Serve as the main point of contact for individual donors and provide timely, professional responses to inquiries.
  • Coordinate and execute donor stewardship activities, including thank-you calls, letters, and updates on impact.
  • Maintain accurate and updated donor records in the CRM database, ensuring data privacy and integrity.
  • Collaborate with fundraising team members to support GIRO, Zakat, and other individual giving programmes.
  • Assist in the preparation and delivery of donor communication materials such as newsletters, annual updates, eDMs, and acknowledgement letters.
  • Monitor donor engagement patterns and suggest strategies for renewal, reactivation, and upgrade of giving.
  • Coordinate logistics for donor appreciation events, recognition activities, and public engagement campaigns.
  • Generate reports and donor analytics to support decision-making by the fundraising team.
  • Assist in volunteer engagement efforts as they relate to donor events and outreach campaigns.
  • Ensure compliance with Jamiyah’s fundraising, communication, and data protection policies.
  • Participate in major fundraising events such as Flag Day, Charity Gala, or community engagement drives.
  • Perform other donor-related or fundraising duties as assigned by the supervisor or management.

Requirements

  • Minimum GCE 'A' Level or Diploma in Communications, Nonprofit Management, Business, or related field.
  • At least 2 years of experience in customer service, fundraising, donor stewardship, or stakeholder engagement.
  • Excellent written and verbal communication skills, including the ability to draft professional correspondences.
  • Strong interpersonal skills with the ability to build rapport and empathy with diverse stakeholders.
  • Proficient in Microsoft Office Suite and CRM/donor management platforms (training provided if necessary).
  • Organized, detail-oriented, and able to manage multiple priorities efficiently.
  • Able to work collaboratively in a team and independently in a donor-facing role.
  • Willingness to work occasional evenings and weekends for events or campaigns.
  • Passion for social causes and alignment with Jamiyah Singapore’s vision and mission.
  • Excellent presentation, proposal writing, and negotiation skills.
  • Able to represent Jamiyah professionally in internal and external settings.
  • Willingness to attend events outside of regular working hours as needed.

Benefits

  • Comprehensive Medical & Leave Benefit.
  • Supportive and conducive work environment.
  • Training & Development opportunities.
  • Unlimited opportunities to develop and harness your skills across multi-verticals.
  • Being part of a noble organization with a strong heritage in community care.
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