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Open nowPosted 24 days ago

Duty Manager (Hotel)

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 4,000 a month
Where
Central, Singapore
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Your applicationOpen nowDuty Manager (Hotel)MyCareersFuture · Central, Singapore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 24 days ago

The posting

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

  • Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
  • Ensure smooth operation on a daily basis
  • Review feedbacks, guest comments, and other information pertaining to front office
  • Track guest satisfaction levels and handle guests' complains
  • Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
  • Overall in-charge of the hotel during the midnight shift in the absence of the senior management
  • Identify training needs and develop training programs
  • Serve as hotel Emergency Response Team leader during crisis management
  • Ensure compliance to company's auditing framework
  • Ad-hoc duties as assigned

We are looking for someone who:

  • Takes pride in being a hotelier
  • Good communication skills
  • Loves interacting with guests from all backgrounds
  • Preferably has at least 2 years of relevant experience
  • Enjoys coming up with best fit solutions
  • Is a friendly, helpful and trustworthy leader
  • Must be detail-focused and guest-oriented
  • Able to work on shifts, weekends and Public Holidays.
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