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Open nowPosted 2 days ago

E Comm Executive

MyCareersFuture94,028 open roles

Pay
SGD 2,900 – SGD 4,500 a month
Where
North, Singapore
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Your applicationOpen nowE Comm ExecutiveMyCareersFuture · North, Singapore

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Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 2 days ago

The posting

Job Summary We are looking for a results-driven E-commerce Sales & Operations Executive to manage and grow our online sales channels. This role involves overseeing day-to-day e-commerce operations, optimizing product listings, managing campaigns, and ensuring a smooth customer experience across all platforms.

Key Responsibilities

1. E-commerce Sales Management

  • Manage and grow sales on platforms (e.g. Shopee, Lazada, XHS, Shopify, etc.)
  • Monitor daily sales performance and optimize strategies to hit targets
  • Plan and execute promotional campaigns, vouchers, and discounts
  • Analyze pricing strategy to stay competitive while maintaining margins

2. Product Listing & Content

  • Create, upload, and optimize product listings (title, description, images, keywords)
  • Ensure accurate pricing, stock levels, and product information
  • Improve SEO visibility within e-commerce platforms

3. Operations & Order Fulfillment

  • Oversee order processing, packing, and delivery coordination
  • Work with logistics partners to ensure timely delivery
  • Handle returns, exchanges, and customer issues efficiently

4. Campaign & Marketing Execution

  • Plan monthly campaigns (e.g. 9.9, 11.11, 12.12 sales)
  • Collaborate with marketing team on ads, bundles, and promotions
  • Monitor campaign performance and ROI

5. Data Analysis & Reporting

  • Track key metrics: sales, conversion rate, traffic, AOV, profit margin
  • Generate weekly/monthly reports with insights and recommendations
  • Use data to improve product performance and ad strategy

6. Customer Experience

  • Respond to customer inquiries and reviews promptly
  • Maintain high store ratings and customer satisfaction
  • Identify common issues and improve processes

Requirements

  • Experience in e-commerce platforms (Shopee, Lazada, Shopify, etc.)
  • Strong analytical skills and understanding of sales metrics
  • Knowledge of pricing strategy, margins, and commission structures
  • Basic understanding of digital marketing (ads, SEO, campaigns)
  • Good communication and problem-solving skills
  • Proficiency in Excel or Google Sheets

Preferred Skills

  • Experience managing ads (Shopee Ads, Meta Ads, Google Ads)
  • Graphic or content creation skills (Canva, Photoshop, etc.)
  • Familiar with inventory management systems

KPIs (Key Performance Indicators)

  • Monthly sales revenue
  • Profit margin
  • Conversion rate
  • Campaign performance (ROI)
  • Customer satisfaction rating

Fringe Benefits

  • 5 days week
  • Replacement off in lieu for ad hoc schedule
  • Annual Leave, Birthday leave, Family bonding Leave, Marriage Leave, Compassionate Leave etc
  • Medical benefits including immediate family members
  • Dental benefits
  • Commission, Half yearly Variable performance incentives, AWS and CNY Ang Bao
  • Team effort.
  • Carreer growth opporunities.
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