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Open nowPosted yesterday

E-Commerce Executive (Shopify & Marketplaces)

MyCareersFuture92,057 open roles

Pay
SGD 3,000 – SGD 4,000 a month
Where
North, Singapore
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Your applicationOpen nowE-Commerce Executive (Shopify & Marketplaces)MyCareersFuture · North, Singapore

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted yesterday

MyCareersFuture median: 1 days open

The posting

E-Commerce Executive (Shopify & Marketplaces)

Job Description

We are seeking a motivated and results-oriented E-Commerce Executive / Specialist to support the management and growth of our online sales channels, including our Shopify website, Shopee, Lazada and TikTok Shop.

The successful candidate will be responsible for the day-to-day management of our e-commerce platforms, execution of online campaigns and promotions, marketplace advertising, performance analysis, and optimisation of online sales.

This role requires a combination of e-commerce operations, commercial awareness and analytical skills, with a focus on improving online sales performance, conversion and customer experience.

Key Responsibilities

1. E-Commerce & Marketplace Management

  • Manage and maintain the Company's e-commerce platforms, including Shopify, Shopee, Lazada and TikTok Shop.
  • Ensure product listings, pricing, inventory information, promotions and campaign mechanics are accurate and updated.
  • Monitor the performance of individual e-commerce channels and identify opportunities to improve sales and conversion.
  • Coordinate and execute key marketplace campaigns, including 9.9, 10.10, 11.11, 12.12, festive campaigns and other promotional activities.
  • Ensure campaigns and promotional activities are implemented accurately and within the required timelines.

2. E-Commerce Sales & Campaign Management

  • Plan and execute online promotions, product launches and sales campaigns across the Company's e-commerce channels.
  • Work closely with the Marketing and Creative teams to coordinate campaign materials, promotional banners, EDMs and digital content.
  • Monitor competitor activities, marketplace developments, pricing and online consumer trends.
  • Recommend initiatives to improve traffic, conversion rate, average order value and repeat purchases.
  • Review campaign results and identify opportunities for continuous improvement.

3. Digital Advertising

  • Set up, monitor and optimise advertising campaigns across relevant e-commerce marketplaces.
  • Monitor advertising expenditure and ensure campaigns are managed within the allocated budget.
  • Track key performance indicators including sales, ROAS, conversion rate, traffic and advertising spend.
  • Analyse campaign performance and recommend adjustments to improve advertising efficiency and sales results.

4. Sales Analysis & Performance Reporting

  • Monitor daily, weekly and monthly e-commerce sales performance.
  • Analyse performance across different platforms, products, campaigns and promotional periods.
  • Prepare regular sales and performance reports for Management.
  • Utilise Shopify, marketplace dashboards and other analytics tools to understand customer behaviour and channel performance.
  • Translate performance data into practical recommendations to improve sales and profitability.

5. Product Listings & Content

  • Ensure product listings are accurate, informative and optimised for online sales.
  • Coordinate the setup and launch of new products across e-commerce platforms.
  • Work with the Marketing and Creative teams to improve product images, banners, descriptions and promotional content.
  • Assist with website and marketplace content updates where required.

6. TikTok Shop & Livestream Support

  • Co-host or assist with TikTok Live sessions when required.
  • Support the main livestream host with product demonstrations, product information, promotions and customer enquiries.
  • Assist with product preparation, promotional mechanics and campaign setup for livestream sessions.
  • Coordinate with the Marketing team to ensure livestream promotions and product information are accurate.
  • Monitor livestream performance, engagement and sales results.
  • Assist in identifying opportunities to improve livestream engagement and conversion.

7. Order Fulfilment & Customer Experience

  • Coordinate with Warehouse and Logistics teams to ensure timely and accurate fulfilment of e-commerce orders.
  • Assist with e-commerce customer enquiries and order-related matters when required.
  • Support occasional walk-in customers, warehouse sales, company events and other e-commerce-related activities where necessary.

Requirements

  • Diploma or Degree in E-Commerce, Marketing, Business, Digital Marketing or a related discipline.
  • Preferably 1–3 years of relevant experience in e-commerce, marketplace management or digital commerce.
  • Candidates with less experience but strong interest and relevant exposure to e-commerce may also be considered.
  • Experience with Shopify, Shopee, Lazada and/or TikTok Shop will be an advantage.
  • Basic understanding of e-commerce performance metrics such as sales, traffic, conversion rate, ROAS and average order value.
  • Comfortable working with data and preparing basic sales and performance reports.
  • Good organisational, communication and coordination skills.
  • Able to work independently and collaborate effectively with Marketing, Creative, Warehouse and Logistics teams.
  • Proactive, detail-oriented and able to manage multiple campaigns and deadlines.
  • Strong interest in e-commerce, digital marketing, social commerce and online consumer trends.

What We Offer

  • Exposure to multiple e-commerce platforms and digital sales channels.
  • Hands-on involvement in major online campaigns and new product launches.
  • Opportunities to develop experience in Shopify, marketplace management, digital advertising, TikTok Shop and livestream commerce.
  • Opportunity to work closely with different functions including Marketing, Creative, Sales, Warehouse and Logistics.
  • Career development opportunities within a growing e-commerce and consumer products business.
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