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Open nowPosted 23 days ago

Ecommerce Assistant

MyCareersFuture94,028 open roles

Pay
SGD 2,300 – SGD 2,800 a month
Where
West, Singapore
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Your applicationOpen nowEcommerce AssistantMyCareersFuture · West, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 23 days ago

The posting

We are looking for an Ecommerce Assistant to work hand in hand with our Operations Team, making sure every order goes out smoothly and every customer is well looked after from first enquiry to after sale.

This is a great fit if you are organised, quick on your feet, and enjoy being the person who keeps things moving behind the scenes.

What you will do

  • Support daily order fulfilment across our online and marketplace channels, making sure orders are processed, packed, and shipped on time
  • Handle pre sale customer enquiries (sizing, stock, delivery timelines) and post sale follow ups (order status, returns, exchanges) across our platforms
  • Work closely with cross functional teams, including the warehouse, to keep orders moving and resolve issues quickly
  • Keep order and customer records accurate and up to date
  • Flag stock, delivery, or listing issues early, and troubleshoot technical glitches on our platforms so they do not hold up orders
  • Take ownership of your tasks and, over time, be able to run the day to day order and customer service flow independently
  • Pitch in on marketplace admin and ad hoc ecommerce tasks as the business grows

What we are looking for

  • Comfortable working with online orders, marketplaces, or customer service (experience is a plus, but we will train the right person)
  • Strong problem solver who can think on their feet when things do not go to plan
  • Clear communicator who works well with different teams, from customers to the warehouse
  • Comfortable troubleshooting basic technical glitches
  • Careful with details and good at keeping things organised
  • Able to juggle a few things at once and stay calm when it gets busy
  • Basic comfort with spreadsheets and online seller tools

Why join us

  • Small, close knit team where your work makes a visible difference
  • Well loved brands and a growing online business
  • Room to learn the full picture of ecommerce operations
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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