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Open nowPosted 2 days ago

EMC Networker -Backup Admin -L3

MyCareersFuture92,057 open roles

Pay
SGD 7,500 – SGD 10,500 a month
Where
Singapore
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Your applicationOpen nowEMC Networker -Backup Admin -L3MyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 2 days ago

MyCareersFuture median: 1 days open

The posting

Role Summary

As a L3 resource of the Run team, he/she will :

· Must have at least 8-12 years of Backup/Restore

· Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents

· Plan, prepare and execute Change technical tasks in the ITSM queues

· Respond to and resolve alerts from the monitoring management system

· Manage, maintain and operate data backup solution including VTL, PTL, tapes media and encryption devices.

· Manage, maintain and operate data backup replication between Data Centers

· Configure and operate backup software, client agents, backup jobs and tape libraries for new backup requirements

· Perform daily monitoring & reporting of backup jobs, and troubleshoot & resolve backup failures with clients/partners

· Plan, prepare and coordinate with vendors for campaign upgrades for Backup infrastructure

· Perform storage performance analysis and troubleshoot backup-related performance/capacity issues with other teams (Platform, Database, etc)

· Perform basic to intermediate root cause analysis in Incident and Problem tasks

· Identify, assess and remediate vulnerabilities reported by security sources (scan report, pen test, audit finding, etc)

· Plan, prepare, execute and support Data Center maintenance activities

· Plan, prepare, execute and support Disaster Recovery / Business Continuity exercises

· Coordinate and deliver with internal clients/partners and external vendors for hardware break/fix cases, software cases, etc

· Respond to and own L1/L2 escalations

· Engage in taskforce resolution squad in priority incident management / crisis management cases

· Document, review, maintain and share technical information and write-up (primarily, SOP) as part of Knowledge Management

· Extract and prepare data needed for reporting and dashboard (capacity planning, health checks, IT controls, compliance, audit, etc)

· Engage in Service Improvement review and actions plan

Technical Expertise

Must Have Skills

· Backup Software – Dell Networker

· Hardware – Dell DataDomain,Quantum Scalar i500/HPE StoreEver MSL

· NDMP backup, SAN (LAN-free) backup

· Backup cloning, staging and replication operations

· Backup appliances operations – VTL and PTL

· Backup tapes media operations – inventory, rotation, recall

· Backup failover/failback in Disaster Recovery operations

· Basic working knowledge of Windows and Red Hat Operating Systems and backup-related configuration parameters

· Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management)

Good To Have Skills

· Avamar,Cristie, CA Arcserve (lesser extent)

· Hardware – HPE StoreOnce ,Oracle StorageTek SL8500

· Scripting / automation experience in Unix/Linux

Shift / Oncall & Weekend Support are part of the Job

Flexible to work on shifts / weekends / Oncall support as followed.

Oncall Support : To provide Oncall support services on rotational basis

· 11:30PM to 4:30AM on weekdays after end of the Evening Shift work (Apr to Oct)

· 00:30AM to 4:30AM on weekdays after end of the Evening Shift 1 work (Nov to Mar)

· Both Saturday and Sunday from Saturday 00:00AM to Monday 4:30AM

Weekend Support : Mandatory to work on every 3rd Saturday of every month

Public Holiday Support : Paris (Client) Holidays will be followed as public holidays

Process & Tools

· ITSM tool – Service Now as Ticketing tool for INC/SR/Change/Problem tickets

· Basic knowledge on ITIL Process & Practices

Educational Qualifications

· Bachelor’s degree or Master’s degree in Information Technology or pertinent programs

Key Competencies:

· Minimum 8 to 12 years of relevant hands-on work experiences

· Solution-focused with excellent problem solving and analytical skills

· Ability to work in a flexible and constantly changing environment

· Effective teamwork and collaboration

· Good oral and written communication skills in English

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