The posting
Job Responsibilities
- Provide onsite desktop and laptop technical support.
- Troubleshoot Windows, Microsoft Office/M365 and hardwareissues.
- Support printers, peripherals and meeting-room equipment.
- Install, configure and relocate computers and software.
- Handle IT incidents and service requests.
- Troubleshoot basic network connectivity issues and escalate when required.
- Support software patching, updates and upgrades.
- Support Microsoft Intune/ Entra and endpoint management.
- Perform asset management and software checks.
- Coordinate with vendors and internal IT teams for issue resolution.
- Maintain basic technical documentation.
Requirements
- Diploma/Degree in IT, Computer Science or related field.
- Desktop/EUC/IT support experience.
- Good knowledge of Windows and Microsoft 365.
- Experience with desktop/laptop hardware and printers.
- Knowledge of Intune/Entra, patching and endpoint management.
- Good troubleshooting and communication skills.
- ITIL, Microsoft or CompTIA certification is an advantage.
- Willing to work onsite and shifts at Clementi Campus.



