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Open nowPosted 8 days ago

Engagement Associate

MyCareersFuture94,028 open roles

Pay
SGD 2,300 – SGD 2,600 a month
Where
Central, Singapore
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Your applicationOpen nowEngagement AssociateMyCareersFuture · Central, Singapore
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

Job responsibilities:

  • Proactively anticipate and respond to all members' and guests' needs or queries
  • Constantly identify opportunities to connect our members, in-centre and otherwise, to further add value to their experience
  • Manage both office units and telephone systems set up and requests for all members
  • Manage all secretarial, administration, postage, courier or other arrangements for all members as requested and ensure that all requests are met to the best of your professional knowledge
  • Conduct seamless check in & check out process for all members
  • Handle all telephone calls in a professional and efficient way while maintaining a professional, customer service-led persona
  • Work on resolving all basic IT issues occurred in the centres; identify and take necessary action when you need specific IT support
  • Develop and maintain third party vendor relationships, to further add value to the centre operations and member's experience
  • Continuously seek opportunities to up-sell and cross-sell to members to drive revenue
  • Provide valuable holistic support to all local Operations to maximize profitability, efficiency and productivity

Job Requirements:

  • Client Engagement - deliver quality service and proactively seek to understand clients' need
  • Effective Communication - Active listening skills. Ensure feedback is clear and understood and actionable
  • Collaboration - Display cooperative attitude. Support team member and share knowledge in the team
  • Service Revenue - Maximizing service revenue
  • Efficiency & Effectiveness - Demonstrate high efficiency and proactiveness and is able to multi-task
  • Grooming - Maintain professional appearance consistently according to the company's standard and guidelines
  • Centre Maintenance - Maintain the look, feel and efficiency of all centres to the standards expected by TEC and our Members
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Why it works

3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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Before you press

Straight answers

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