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Open nowPosted today

ENGINEERING MANAGER

MyCareersFuture101,380 open roles

Pay
SGD 8,500 – SGD 9,500 a month
Where
West, Singapore
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Your applicationOpen nowENGINEERING MANAGERMyCareersFuture · West, Singapore
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: posted today

MyCareersFuture median: 4 days open

The posting

Responsibilities

  • Provide technical service and support to customers in order to increase sales/ resolve problems.
  • Ensure the correct bearings are selected for customers’ applications based on necessary information collected.
  • Take prompt action in handling any customer’s claim on product quality related matter and discuss / provide the report to Sales team. Handle any escalated issues, complaints or lapses. Provide appropriate solutions and alternatives
  • Issue request for investigation to the manufacturing plant & provide the result of the investigation report to customers.
  • Conversion of part numbers, part numbers interchange and recommendation of parts to replace competitors’ parts
  • Participate in customers’ development & promotion project such as trade shows/exhibition including making necessary arrangement with marketing and/or sales team.
  • Provide engineering reports (calculation, failure analysis comparison etc) to customers
  • Ensure that any specification change, improvement in design, features of new products and discontinuity of production are made known to all concern.
  • Manage technical drawings and specifications requested by customers.
  • Conduct training/seminar of NTN products for staff and customers.
  • Understand Japanese customers’ requirements, handle complaints and communicate to HQ and group.
  • Work with relevant departments like Sales, Inventory etc to provide feedback on products and services offerings based on analysis of customer feedback.

Requirements

1. SOFT SKILLS

  • Service-oriented – strong service mind set to create a positive experience for external customers
  • Have determination to improve customer service standards
  • Good communication skills (English and Japanese speaking and writing) and a confident communicator
  • Resourceful, problem solving and team player, co-operative and able to work well with a diverse workforce.
  • Good presentation skills
  • Good interpersonal skills to handle all level of people
  • Japanese language Proficiency Test N1

2. TECHNICAL SKILLS:

  • Bearings knowledge and its applications
  • Good understanding of bearings industries
  • Good analytical skills
  • Proficient in MS Office (Excel and Power Point)
  • SAP knowledge

3. OTHERS:

  • Adaptable- resilient with a positive attitude
  • Self-driven and strong sense of commitment
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    The review screen in CV Rocket: how each CV was read, round by round.
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Why it works

3×

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