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Open nowPosted 16 days ago

EUC Operations Engineer

MyCareersFuture94,028 open roles

Pay
SGD 3,100 – SGD 4,100 a month
Where
Central, Singapore
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Your applicationOpen nowEUC Operations EngineerMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

Key Responsibilities

End-User Computing & Device Management

  • Manage device lifecycle activities including provisioning, patching, upgrades, and decommissioning
  • Administer endpoint management platforms such as Microsoft Intune and/or SCCM
  • Troubleshot complex endpoint and workspace-related issues

Workspace & Collaboration Technologies

  • Support Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint
  • Assist with collaboration and productivity tool enhancements
  • Support virtual desktop or remote access solutions (e.g. AVD, VDI) where applicable

Security & Compliance

  • Implement and maintain endpoint security controls such as BitLocker, Defender, and compliance policies
  • Support identity and access management using Entra ID (Azure AD), MFA, and Conditional Access
  • Ensure workspace environments meet internal security, audit, and compliance requirements

User Support & Operations

  • Provide Level 2 / Level 3 support for workspace-related incidents and service requests
  • Perform root cause analysis and implement long-term solutions for recurring issues
  • Collaborate with Service Desk and infrastructure teams to improve support efficiency

Documentation & Continuous Improvement

  • Maintain technical documentation, SOPs, and operational runbooks
  • Participate in technology refresh, pilot, and proof-of-concept (POC) activities
  • Proactively identify opportunities (automation; AI etc.) to improve user experience, stability, and security

Required Skills & Experience

  • Strong experience with Windows 11 and Microsoft 365
  • Administrator experience in Intune, and SCCM Admin Portal (Mandatory)
  • Administrator experience in Virtual environment (Azure Admin Portal) (Mandatory) e.g. Creating AVD, Runbooks & etc.
  • Working knowledge of Entra ID (Azure AD), Group Policy, and endpoint security controls
  • Basic to intermediate PowerShell scripting skills
  • Familiarity with ITIL-based support processes
  • 3–5 years of experience in Workspace role
  • Experience supporting enterprise or corporate IT environments
  • Exposure to audit, compliance, or regulated environments is an advantage
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