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Open nowPosted yesterday

Executive, Sales Operations

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 5,000 a month
Where
Central, Singapore
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Your applicationOpen nowExecutive, Sales OperationsMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted yesterday

The posting

Responsibilities

Order processing and documentation

  • Check customer orders for accuracy, completeness, required approvals, and supporting documents before submitting them in the BSS and CRM systems.
  • Prepare, verify, upload, and maintain order-related forms, contracts, approvals, and other records needed for system entry and fulfilment.
  • Track order status, identify missing information or delays, and follow up with Sales and delivery teams to keep orders moving.

Cross-functional and customer coordination

  • Coordinate with Sales, Product, Operations, Customer Success, and Finance on order processing, service delivery milestones, and billing readiness.
  • Serve as the contact point for assigned customers on routine order and administrative queries, provide timely updates, and refer commercial or technical decisions to the responsible team.
  • Maintain clear records of customer requests, actions taken, and outstanding items, escalating issues that could affect commitments or service experience.

Billing support and issue resolution

  • Investigate customer billing discrepancies or disputes by reviewing orders, service details, and invoice information with the relevant internal teams.
  • Coordinate the resolution, keep customers and Sales informed of progress, and document the outcome in the appropriate systems.

Sales reporting and administration

  • Collate and prepare routine sales, order, and customer reports using accurate information from approved sources.
  • Assist sales colleagues with document preparation, data updates, and other day-to-day administrative tasks, while following established process and data quality standards.
  • Flag recurring order, billing, or system issues to the Manager and suggest practical process improvements.

Requirements

  • Diploma in Business Administration or an equivalent qualification.
  • At least 1 year of experience in sales support, sales operations, order administration, or a related function; ICT or technology experience is preferred.
  • Good written and verbal communication skills and a customer-focused approach.
  • Strong attention to detail, organization, and the ability to manage several tasks and deadlines in a fast-paced environment.
  • Proficiency in Microsoft Excel, Word, and PowerPoint; familiarity with CRM systems such as Salesforce is an advantage.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • Who got the interview, and who heard nothing

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The numbers game

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