The posting
To apply or find out more, please contact
Leong Jia Wei
(Reg No: R25157456)
I specialize in Financial Advisory (FA) and Insurance Roles; please browse [More jobs from this company] for more roles.
Responsibilities
This position focuses on overseeing a designated accounts list of active Japanese corporate accounts and managing the yearly renewal of general insurance contracts. The successful candidate will develop long-term customer relationships, identify clients' changing business demands, and suggest suitable insurance plans and coverage upgrades.
1. Existing Client Portfolio Management (80–90%)
- Direct the yearly renewal timeline for a designated group of Japanese corporate accounts.
- Establish and sustain robust customer connections to guarantee top-tier service and long-term client retention.
- Understand clients' changing business needs (e.g. manpower changes, business expansion, coverage requirements) and recommend suitable insurance solutions.
- Collect and evaluate pertinent client data to determine shifts in risk exposure and coordinate appropriate coverage with internal teams.
- Clarify policy conditions, coverage options, and renewal proposals for customers.
- Collaborate closely with internal departments to ensure timely and accurate policy renewals.
2. Business Development (10–20%)
- Assist with new business leads originating from referrals and internal sales networks.
- Reply to client questions and propose appropriate insurance options based on customers' business setups.
- Meet with medium to large corporate clients in person when needed (primarily for Senior Executive / Assistant Manager level).
- Spot openings to broaden insurance protection and cross-sell extra products within current and prospective client accounts.
3. Other Responsibilities
- Communicate with Japan HQ regarding insurance programmes, reporting and other related matters when required.
- Support claims servicing department to facilitate the claim process and try to maximize clients’ satisfaction.
- Perform any other ad hoc duties assigned.
Requirements
- Looking with candidates with 2 Years of Experience (YOE) or more in Insurance.
- Experience in client-facing sales, account management, relationship management or customer service roles.
- Strong communication and relationship-building skills with a customer-focused mindset.
- Experience in commercial/general (non-life) insurance including corporate client management (CGI certification is required).
- Experience in interacting with Japanese-speaking clients and coordinating with Japan headquarters is preferred but not mandatory. Candidates from customer-facing backgrounds who are keen to build a career in the insurance industry are also welcome to apply.
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