The posting
Job Description
HR Operations & Employee Lifecycle Management
• Manage the full employee lifecycle for assigned divisions, including contracts, confirmation, annual renewals, transfers and offboarding.
• Maintain accurate and timely HRIS records,ensuring data integrity for all assigned employees.
• Process HR transactions and employment documentation in accordance with SAAC's policies and approval workflows.
• Prepare regular and ad hoc HR reports.
Talent Acquisition Support
• Execute end-to-end recruitment for assigned positions, including job posting, candidate screening, interview coordination and reference checks.
• Prepare interview packs and coordinatestructured selection panels with hiring managers.
• Manage the offer, acceptance and pre-onboarding process for successful candidates.
• Maintain up-to-date recruitment trackers and provide progress updates to stakeholders.
Onboarding & Offboarding
• Coordinate onboarding programmes including orientation schedules, buddy assignment and probation tracking.
• Conduct exit interviews, analyse exit data and escalate trends to the HR Assistant Manager.
• Ensure smooth offboarding including final pay calculations, work pass cancellations and asset returns.
Performance Management Support
• Administer the performance management system,distributing forms, tracking completion and sending reminders.
• Support managers in understanding the performance appraisal process and documentation requirements.
• Compile and summarise performance data forcalibration sessions and pay review exercises.
• Flag performance-related concerns to the HRAssistant Manager for further advisory support.
Learning & Development Administration
• Coordinate training registrations, attendance tracking and funding applications for assigned divisions.
• Maintain training records in the HRIS and produce training reports for L&D planning.
• Liaise with training providers and SAAC's L&D function to schedule and confirm learning activities.
• Disseminate SkillsFuture course information and promote training participation among staff.
Employee Relations Support
• Provide first-level guidance to staff and managers on HR policies, leave entitlements and employment terms.
• Assist the HR Assistant Manager in managing minor ER cases and documenting case records.
• Promote awareness of SAAC's grievance process,employee assistance resources and code of conduct.
• Flag complex ER matters promptly to the HR Head for advisory.
HR Projects & Continuous Improvement
• Participate in HR projects such as policy reviews, HRIS upgrades and HR process improvements.
• Identify opportunities to streamline HR administrative processes and enhance service quality.
• Guide and support the HR Executive in their day-to-day tasks and professional development.
• Contribute actively to team meetings, knowledge sharing and HR events.
Job Requirement
Minimum Qualifications
• Diploma or Bachelor's Degree in Human Resource Management, Business Administration, Psychology, or equivalent.
• IHRP Certified Professional (IHRP-CP) preferred or actively pursuing.
• Relevant SkillsFuture-funded HR courses orWSQ HR qualifications an advantage.
Experience
• Minimum 3–5 years of HR operations orgeneralist experience.
• Familiarity with the Employment Act, MOM leave regulations and HR best practices in Singapore.
• Working knowledge of a HRIS platform (e.g.,Timesoft, SAP SuccessFactors, Oracle HCM, Workday, or similar).
• Experience in social service, healthcare ornon-profit organisations preferred.
• Some experience guiding or mentoring junior HR staff.



