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Open nowPosted 23 days ago

Executive, Special Projects

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 4,000 a month
Where
Singapore
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Your applicationOpen nowExecutive, Special ProjectsMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 23 days ago

The posting

Key Responsibilities:

1. Client and Task Requester Relationship Management

  • Serve as the primary operational contact for Task Requesters, AACs, CCOs, nursing homes, internal services and other participating organisations.
  • Coordinate onboarding briefings, collect required organisational and user information, and guide users through routine SilverHands processes.
  • Respond to routine enquiries, track requests and follow up on agreed actions; escalate sensitive, strategic or unresolved matters to the Project Lead.
  • Gather client and user feedback and recommend practical improvements to service and onboarding materials.

2. SilverHands Project and SystemCoordination

  • Assist with project schedules, meetings, milestones, follow-up actions and routine implementation activities.
  • Coordinate vendor follow-up for reported issues, defects and enhancement requests.
  • Maintain trackers for system issues, enhancements, status and outstanding actions.
  • Gather and document user requirements and feedback from Micro-Jobbers, Task Requesters and participating organisations.
  • Support user acceptance testing, including test arrangements, participant coordination, issue recording and follow-up.
  • Maintain user guides, FAQs, playbooks and training materials with guidance from the Project Lead.

3. Outreach, Marketing and Stakeholder Support

  • Support outreach and marketing activities to promote SilverHands, recruit Micro-Jobbers and engage potential Task Requesters.
  • Coordinate stakeholder briefings, demonstrations, training sessions, engagement activities and project events.
  • Prepare routine communications, presentation materials, publicity content and follow-up notes.
  • Support the development of partner and client relationships under the direction of the Project Lead.

4. Reporting, Documentation and Administration

  • Maintain trackers for onboarding, Micro-Jobbers, participating organisations, activities, enhancements and key deliverables.
  • Compile programme and project data and prepare routine monthly management updates.
  • Prepare Excel trackers, PowerPoint presentations, meeting notes, write-ups, guides, process flows and playbooks
  • Maintain organised records of meetings, decisions, actions, correspondence and supporting documents.
  • Provide meeting, scheduling, procurement and other administrative support related to SilverHands and assigned special projects.
  • Perform other reasonable operational and project duties assigned by the Projects Lead.

Requirements

  • Diploma or degree in business administration, project management, communications, marketing, community development, information systems or a related discipline.
  • Entry-level candidates and candidates with up to three years of relevant experience may apply.
  • Good interpersonal and client-service skills, with confidence engaging seniors and organisational stakeholders.
  • Strong organisation, documentation and follow-up skills.
  • Good written and verbal communication skills.
  • Proficient in Microsoft Excel, PowerPoint, Word and Teams or equivalent applications.
  • Comfortable learning digital platforms, working with vendors and supporting user testing.
  • Able to work independently on routine responsibilities while escalating appropriately.
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