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Open nowPosted 9 days ago

Export Customer Service Executive (up to $3500) (Alps Ave) (Cargowise One)

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowExport Customer Service Executive (up to $3500) (Alps Ave) (Cargowise One)MyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Position: Export Customer Service Executive Salary: up to $3500 Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat) Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

  • Direct Customer Contact: Excellent, amiable, and trustworthy service is provided.
  • After receiving the booking, be sure you give the customer the flight information within the allotted time (one hour).
  • When processing the export work order, make sure that the export documents are compliant.
  • Apply for the appropriate export permission and expedite the processing of other export customs.
  • All calls must be answered within three ringing tones. (without fail)
  • Always keep an eye on the onboard status and notify the customer of any irregularities.
  • Good communication between all relevant departments, such as the planning team, operations, warehouse, and traffic.
  • Making sure that the applicable freight rates are accurate and up to current at all times.
  • Always aware of and up to date on any new requirements or modifications made by airlines or the government.
  • Make sure that every monthly customer report is consistently submitted on time.
  • Communicating with internal and external parties regarding the management and status of shipments.
  • Making sure that every shipment is properly tracked and organized in accordance with SOP.
  • Working on unique arrangements with sales and other function groups.

Qualifications & Requirements:

  • Relevant working experience.
  • Must have Cargowise One system experience.

To Apply:

  • You may email your resume to [email protected] for more information.
  • Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253) JJ Tan (Reg No. R23112681)

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