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Open nowPosted 3 days ago

Export Shipping Manager - DW

MyCareersFuture94,028 open roles

Pay
SGD 6,000 – SGD 7,000 a month
Where
Singapore
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Your applicationOpen nowExport Shipping Manager - DWMyCareersFuture · Singapore
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Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 3 days ago

The posting

RESPONSIBILITIES:

  • Lead, coach, and motivate the Export Shipping team to achieve operational excellence and deliver high-quality customer service.
  • Set, monitor, and review departmental KPIs together with the Import Shipping Manager to drive continuous improvement.
  • Ensure compliance with ISO 9001 standards and maintain accurate shipping documentation and records.
  • Build and maintain strong relationships with new and existing customers by providing professional logistics support and tailored shipping solutions.
  • Handle customer enquiries, complaints, and shipment issues promptly to ensure customer satisfaction.
  • Oversee daily export shipping operations, ensuring smooth coordination of freight forwarding activities.
  • Manage the preparation and verification of export shipping documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, and Letter of Credit (L/C) documents.
  • Ensure customs declarations and export documentation comply with Singapore and international trade regulations.
  • Coordinate with government authorities, inspection agencies, and internal quality teams to facilitate shipment inspections and regulatory requirements.
  • Negotiate competitive freight rates and shipping terms with carriers, freight forwarders, and logistics partners.
  • Manage relationships with transport providers, hauliers, warehouses, and other business vendors to ensure efficient shipment execution.
  • Review and verify logistics-related invoices, including warehousing, loading, transportation, and packing charges.
  • Plan, monitor, and coordinate shipment schedules to ensure timely delivery and operational efficiency.
  • Prepare sales contracts, shipment forecasts, operational reports, and management reports.
  • Analyse shipping performance and identify opportunities to improve processes, cost efficiency, and service quality.

REQUIREMENTS:

  • Degree in Supply Chain, Logistics, International Trade, Business, or a related field.
  • Minimum 7 years of experience in shipping, logistics, or freight forwarding.
  • Minimum 3 years in a managerial or leadership role.
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