The posting
Company Industry: Food Manufacturing
Working days: 5 days work week | Monday - Friday 8:45am - 5:30pm
Working location: Tuas
Responsibilities
- Lead, train and mentor the Export Shipping Team.
- Set and monitor department KPIs and ensure team performance.
- Ensure compliance with ISO 9001 requirements and maintain proper records.
- Manage daily export shipping and forwarding operations.
- Oversee complete shipping documentation, including invoices, packing lists, B/L, certificates and L/C documents.
- Ensure customs declarations and export activities comply with Singapore and international regulations.
- Coordinate with customers, shipping lines, freight forwarders, hauliers and statutory authorities.
- Provide logistics solutions based on customer requirements and handle enquiries, complaints and disputes.
- Negotiate freight rates and free-time extensions with shipping lines and forwarders.
- Manage logistics vendors and verify warehousing, loading and packing costs.
- Plan and monitor shipment schedules and activities to ensure smooth operations.
- Prepare and manage sales contracts, forecasts and shipping reports.
- Analyse shipping performance and identify opportunities for process improvement.
- Work closely with senior management, including the Executive Chairman and Joint CEO, on customer and logistics matters.
Requirements or Qualifications:
- Minimum diploma in relevant field
- 7–10 years in shipping/logistics, with at least 3 years in a managerial role
- Relevant certifications in logistics, trade compliance, or supply chain (e.g., FIATA, CITP, APICS/CSCP) preferred.



