The posting
F&BOperations Manager
Taiwanese Food & Bakery
Key Responsibilities
- Report to the Head of Department and provide regular updates on outlet and operational performance.
- Oversee F&B Operations: Manage the day-to-day operations of the outlet and/or central kitchen, ensuring efficient, smooth and profitable operations in accordance with company standards.
- Manage Taiwanese Food & Bakery Production: Oversee the preparation and production of Taiwanese food, bakery products, pastries and related menu items, ensuring consistency in taste, presentation and quality.
- Production Planning: Plan, coordinate and monitor daily food and bakery production according to sales requirements, customer demand and operational needs.
- Food Quality Control: Ensure all food and bakery products meet the company's required standards for quality, freshness, taste, portioning and presentation.
- Cost & Inventory Control: Monitor food ingredients, beverages, bakery supplies, inventory, wastage and labour costs to ensure operational expenditure remains within budget.
- Food Safety & Hygiene Compliance: Ensure strict compliance with prevailing food safety, hygiene, workplace safety and regulatory requirements. Maintain high standards of cleanliness and sanitation within the outlet, kitchen and food preparation areas.
- Staff Management & Scheduling: Plan staff rosters and shift schedules to ensure adequate manpower coverage for daily operations and peak periods.
- Supervision & Task Assignment: Lead, supervise and assign duties to outlet, kitchen and bakery employees, ensuring responsibilities are clearly communicated and completed efficiently.
- Service Standards: Ensure employees consistently uphold the company's customer service and operational standards.
- Equipment & Facility Maintenance: Monitor the condition of kitchen, bakery and outlet equipment and arrange for repairs and maintenance when required.
- Waste Management: Monitor food wastage and implement appropriate controls to minimise unnecessary waste and improve cost efficiency.
- Administrative Duties: Handle operational administrative matters, including cash management, stock records, inventory documentation, wastage records and other required reports.
- Team Leadership: Foster a positive and cooperative working environment by demonstrating professionalism, initiative, teamwork and good problem-solving skills.
- Hands-on Operations: Be prepared to assist with food preparation, baking and other operational duties when required, particularly during peak periods or manpower shortages.
Job Requirements
- Minimum 3 years of relevant working experience in F&B operations, preferably in a supervisory or managerial capacity.
- Experience in Taiwanese cuisine, bakery, pastry or similar food production operations would be an advantage.
- Good understanding of food safety, hygiene, inventory management, manpower planning and cost control.
- Strong leadership and people-management skills, with the ability to supervise and motivate kitchen, bakery and service staff.
- Able to plan work schedules, coordinate production requirements and manage daily operational priorities.
- Hands-on, proactive and capable of resolving operational issues independently.
- Good communication and interpersonal skills, with a customer-oriented mindset.
- Self-disciplined, responsible, energetic and able to work effectively in a fast-paced F&B environment.
- Able to work shifts, weekends and public holidays where required.
- Physically fit and comfortable with prolonged standing and the physical demands of F&B operations.
