The posting
Responsibilities
- Supervise and coordinate daily food and beverage service operations to ensure smooth workflow and efficiency
- Train, mentor, and manage staff to improve team performance and service quality
- Oversee inventory management by monitoring stock levels and ordering supplies timely to prevent shortages
- Monitor food and beverage quality and presentation to maintain high standards and customer satisfaction
- Handle customer complaints by promptly resolving issues to enhance guest experience
- Maintain compliance with health and safety regulations to ensure a safe environment for staff and customers
- Coordinate with kitchen staff to ensure timely and accurate order delivery, supporting operational efficiency
- Prepare and manage budgets by controlling costs and optimizing resource allocation
Required competencies and certifications
- Proven experience in a supervisory role in the food and beverage industry
- Strong organizational and leadership skills demonstrated through managing teams and operations
- Ability to work effectively in a fast-paced environment while maintaining service standards
- Excellent communication and customer service skills to engage with customers and staff



