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Open nowPosted 27 days ago

Facilities & Front Desk Coordinator

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 2,700 a month
Where
Singapore
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Your applicationOpen nowFacilities & Front Desk CoordinatorMyCareersFuture · Singapore
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  2. 3.3%3 days
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  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 27 days ago

The posting

Front Desk & Service Desk Associate (12-Hour Rotating Shift)

Location: one-north area, Singapore Employment Type: Full-time (Shift-based) Work Arrangement: 12-hour rotating shifts (including weekends/public holidays as rostered) Work Pass Holders: Welcome to apply

About the Role

We are looking for a professional and service-oriented Front Desk & Service Desk Associate to support daily operations at a client site in the one-north area. You will be the first point of contact for visitors and staff, providing front-of-house reception services and service desk support (administrative), ensuring a smooth and positive workplace experience.

Key Responsibilities

Front Desk / Reception Services

Manage the reception counter and provide a warm, professional welcome to visitors and stakeholders.

Handle visitor registration, verification, and access procedures in accordance with site policies.

Answer incoming calls, general enquiries, and email requests; route/escalate appropriately.

Support meeting room coordination (e.g., bookings, directions, and basic set-up requests as required).

Maintain reception area readiness (signage, forms, supplies) and uphold professional standards.

Working Hours / Shift Pattern

  • 12-hour rotating shifts, rostered based on operational requirements (e.g., day/night rotation).
  • Includes weekends and public holidays as required.
  • Shift allowance/OT (if applicable) will be shared during the hiring process.

Requirements

  • Minimum N/O Levels, NITEC/Higher NITEC, Diploma or equivalent; relevant experience is an advantage.
  • Experience in reception, customer service, service desk/helpdesk, call centre, or workplace operations preferred.
  • Comfortable with basic systems (email, MS Office/Google Workspace; ticketing tools a plus).
  • Strong service mindset with good communication and interpersonal skills.
  • Calm under pressure with attention to detail; able to follow SOPs and security protocols.
  • Able to commit to 12-hour rotating shift work reliably.
  • Work pass holders welcome (subject to prevailing regulations and eligibility).

Preferred (Nice to Have)

  • Familiarity with meeting room AV/VC (Teams/Zoom rooms), printers, and access/visitor management systems.
  • Experience coordinating vendors and handling facilities/service requests.
  • Ability to communicate in English and at least one other language is an advantage.
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