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Open nowPosted 4 days ago

Field Service Specialist

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 3,800 a month
Where
North, Singapore
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Your applicationOpen nowField Service SpecialistMyCareersFuture · North, Singapore

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This job: posted 4 days ago

The posting

Job Purpose

The Field Service Specialist is responsible for providing on-site installation, commissioning, preventive maintenance, and repair services for Uninterruptible Power Supply (UPS) systems and related equipment. This role ensures high-quality service delivery, minimizes equipment downtime, and maintains strong customer satisfaction through professional technical expertise and support.

Key Responsibilities

1. Installation & Commissioning

  • Perform on-site installation, testing, and commissioning of UPS systems and related equipment.
  • Verify system performance and ensure compliance with technical specifications.
  • Provide operational handover and basic training to customers.

2. Preventive & Corrective Maintenance

  • Carry out scheduled preventive maintenance to ensure reliable UPS performance.
  • Diagnose, troubleshoot, and repair UPS systems and batteries at customer sites.
  • Respond to emergency service calls and resolve breakdowns efficiently.

3. Customer Interaction & Support

  • Act as the company’s on-site representative, ensuring professional customer engagement.
  • Advise customers on proper UPS operation, safety measures, and maintenance best practices.
  • Escalate unresolved issues to senior engineers or technical managers.

4. Documentation & Reporting

  • Prepare detailed service reports, maintenance checklists, and fault analysis records.
  • Update service databases with accurate information on work performed.
  • Provide feedback on recurring technical issues for continuous improvement.

5. Coordination & Logistics

  • Coordinate with the warehouse and logistics team for spare parts and replacement units.
  • Ensure proper handling, storage, and return of defective parts and equipment.
  • Support project teams in large-scale installations or service contracts.

6. Compliance & Safety

  • Adhere to company safety guidelines and site-specific safety requirements.
  • Ensure compliance with warranty terms, service procedures, and quality standards.
  • Participate in regular technical and safety training programs.

Qualifications & Requirements

  • Nitec / Higher Nitec in Electrical Engineering, Electronics, or related field.
  • 2–3 years’ experience in field service, preferably in UPS systems or power protection equipment.
  • Strong knowledge of electrical circuits, batteries, and power systems.
  • Hands-on experience in installation, troubleshooting, and repair of UPS units.
  • Good communication and customer service skills.
  • Willingness to travel frequently and work at customer sites, including after-hours if required.

Key Competencies

  • Technical expertise in UPS systems and power protection equipment
  • Strong problem-solving and troubleshooting ability
  • Customer service orientation and professionalism
  • Attention to detail and accuracy in reporting
  • Safety-conscious mindset
  • Ability to work independently and under pressure

Adelmo Singapore Pte Ltd provides a dynamic and growth-oriented environment in the power protection industry. We are looking for motivated specialists who can deliver high-quality technical service and ensure customer trust.

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