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Open nowPosted 27 days ago

Floor Captain

MyCareersFuture94,028 open roles

Pay
SGD 2,200 – SGD 2,700 a month
Where
Central, Singapore
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Your applicationOpen nowFloor CaptainMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 27 days ago

The posting

Company Overview

Enjoy the whimsical dining experience in the comfort of your own home. Islandwide delivery is available Monday to Friday! — A PUBLIC SERVICE ANNOUNCEMENT BROUGHT TO YOU BY THE COUNCIL OF LITTLE PIGS

Job Summary

Our front-of-house crew delivers excellent customer service and hospitality, ensuring guests feel comfortable and satisfied throughout their visit. This role requires teamwork, passion for service, and a proactive approach.

Responsibilities

  • Learn the restaurant layout and all food and beverage menu items to assist guests effectively
  • Prepare pre-operation and side stations to ensure a smooth service start
  • Greet and seat guests promptly and courteously
  • Present menus and inform guests about daily specials, promotions, and menu changes
  • Suggest menu items and upsell where appropriate to enhance guest experience
  • Take guest orders accurately, noting any special requirements
  • Enter orders into the POS system, ensuring all special requests are captured and communicated to the kitchen clearly
  • Coordinate with kitchen staff to ensure timely and smooth delivery of orders
  • Serve food and beverages to guests according to the order sequence
  • Monitor guests’ needs attentively to provide proactive service such as clearing plates, refilling glasses, and taking additional orders
  • Check discreetly on guests’ dining experience and address any concerns promptly
  • Close bills accurately and promptly using the POS system
  • Respond professionally and promptly to guest queries, needs, and special requests
  • Take ownership of guest feedback and collaborate with the F&B Manager to ensure timely resolution and guest satisfaction
  • Perform general housekeeping and cleaning tasks to maintain restaurant cleanliness
  • Assist with stocktaking and pantry organization as needed
  • Follow all restaurant safety and security policies, reporting any accidents or incidents immediately to management
  • Perform other duties as assigned to support restaurant operations

Preferred competencies and qualifications

  • Passion to serve demonstrated through positive guest interactions
  • Maintain a positive service mindset to enhance guest satisfaction
  • Exhibit an energetic and cheerful disposition to create a welcoming atmosphere
  • Enjoy engaging with guests to build rapport and provide personalized service
  • Communicate clearly and maintain good human relations to work effectively with guests and team members
  • Work independently and take initiative to resolve issues and improve service delivery
  • Maintain good grooming standards and personal presentation to represent the restaurant professionally

Benefits

  • Employee discount
  • Shift Allowance
  • Professional development
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    The review screen in CV Rocket: how each CV was read, round by round.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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