The posting
Ipanema World Music Bar is seeking a Floor Supervisor to lead our energetic service crew team, ensuring smooth floor operations and creating a fun, seamless experience for our patrons, where the energy of live music meets the rhythm of delicious food.
Responsibilities:
- Oversee smooth floor operations with the Front of House team, ensuring a clean, safe, and welcoming environment
- Coordinate service to deliver efficient food and drink orders while maintaining a positive guest experience
- Handle guest feedback and resolve issues promptly and professionally, including addressing work-related issues in a fair and timely manner
- Lead, motivate, and support the team, including on-the-job training and daily guidance
- Ensure adherence to strict cleanliness and hygiene protocols, partner with Logistics and Procurement for optimal inventory levels
- Support managers to uphold service excellence through staff feedback, standard enforcement, administrative tasks, scheduling, and resolving complex guest issues
What are we looking for:
- Excellent communication ensures seamless interaction with both staff and management
- Proactive problem-solving ensures smooth operations and a positive guest experience
- Adaptable and maintains composure in a fast-paced environment
- Team player who collaborates well and contributes to a positive, supportive workplace culture
Required Academic Qualifications & Experience
- Minimum "O" Level with strong written, verbal, and comprehension skills in English.
- Prior supervisory experience within hospitality industry
Work Environment: Primarily based at our establishment, with occasional support at sister outlets if required.
Benefits
We offer a competitive salary package with performance bonuses, recognizing your dedication and contribution to our team's success.
Employee Discount: Enjoy a discount on your purchases from our full menu, including drinks.
Schedule: Full-time position with evening and night shifts, including weekends.
Job Type: Full Time
Salary: SGD 2400 - 2800
Ready to lead and elevate the dining experiences for our guests? Send us your resume and be part of our fun loving team!



