The posting
Key Responsibilities:
- Oversee daily operations of the outlet, ensuring smooth workflow and high standards of service.
- Manage, train, and motivate the outlet team to deliver excellent customer experiences.
- Ensure compliance with food safety and hygiene standards.
- Drive sales and implement marketing or promotional initiatives to attract and retain customers.
- Handle customer feedback and resolve any issues promptly and professionally.
Requirements:
- Minimum 2 years of experience in F&B outlet management, preferably in desserts or café settings.
- Strong leadership, communication, and team management skills.
- Passion for food, especially desserts, with a good eye for presentation.
- Knowledge of inventory control, cost management, and operational efficiency.
- Flexible and hands-on, able to work weekends and peak periods.



