Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Food Services Customer Service Executive - One North/Tuas

MyCareersFuture96,520 open roles

Pay
SGD 3,300 – SGD 4,200 a month
Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFood Services Customer Service Executive - One North/TuasMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted yesterday

MyCareersFuture median: 4 days open

The posting

Job Summary

The Customer Service Executive is responsible for delivering excellent customer service by managing customer enquiries, order processing, quotations, and post-delivery support. The role serves as the primary point ofcontact for customers and acts as a backup to Sales Operation Admin functionswhen operational support is required.

Primary Responsibilities

  • Serve as the first point of contact for Singapore-based customers via email, phone, and WhatsApp.
  • Process and manage customer orders, including bulk orders and scheduled deliveries.
  • Handle customer enquiries relating to products, pricing, stock availability, lead times, and deliveries.
  • Ensure order accuracy, pricing consistency, and proper documentation.
  • Manage customer quotations based on approved pricing and guidance from Sales/Commercial teams.
  • Handle post-delivery issues, including exchanges, returns, claims, and customer complaints.
  • Provide relevant customer documents such as Halal Certificates, Product Specifications, Certificates of Analysis, and supporting documents upon request.
  • Maintain strong customer relationships by providing timely updates and effective issue resolution.
  • Coordinate closely with Sales, Warehouse, Logistics, and other internal stakeholders to ensure customer satisfaction.

Secondary Responsibilities

  • Assist with matching and verification of purchase orders, pick lists, invoices, and operational documents.
  • Support order uploads into internal systems and portals according to operational requirements.
  • Assist in monitoring internal stakeholder communications and operational coordination.
  • Support urgent order processing and operational escalations when required.
  • Provide coverage for Sales Operation Admin responsibilities during manpower shortages, leave periods, peak seasons, or business continuity situations.
  • Process backend operational documents to ensure order fulfilment accuracy.
  • Perform other ad-hoc duties assigned by management.

Requirements

  • Minimum 2-4 years of experience in Customer Service, Order Processing, or related customer-facing roles.
  • Experience in FMCG, Food Service, Distribution, or Trading industries is advantageous.
  • Proficient in Microsoft Office applications, particularly Excel.
  • Experience with SAP or similar ERP systems is preferred.
  • Strong customer service and problem-solving skills.
  • Good communication and interpersonal skills.
  • Ability to work independently and manage multiple priorities.
  • Fluency in English, both written and spoken.

Work Arrangements

  • Working Days: Monday to Saturday (5.5-day work week).
  • Working Hours: 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM, with half-day work on Saturday.
  • Work Location: One North/Tuas (shuttle bus provided travel to Tuas)
  • Work From Home: Work-from-home arrangement on Saturdays only
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.