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Open nowPosted today

Front Desk and Marketing Assistant

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 2,450 a month
Where
Central, Singapore
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Your applicationOpen nowFront Desk and Marketing AssistantMyCareersFuture · Central, Singapore
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This job: posted today

The posting

Front Desk & MarketingAssistant

Fresh graduates | Customer Service | Content Creation

Kelly OrientalGroup is a growing premium wellness and aesthetic brand in Singapore. We arelooking for a friendly, energetic and creative individual to support our frontdesk, customer service and social media marketing activities.

Key Responsibilities

Front Desk & CustomerService

  • Welcome customers and represent the company professionally at the front desk
  • Handle customer enquiries through phone calls, WhatsApp and social media
  • Manage appointment bookings, confirmations and reminders
  • Maintain customer records and support daily front desk administration
  • Learn about aesthetic treatments, customer needs and industry trends
  • Assist with packing online orders and coordinating basic logistics matters
  • Support other operational and administrative duties as required

Marketing & Social Media

  • Support the Marketing Team with social media content, filming and promotional activities
  • Assist with account positioning, personal branding and maintaining a consistent content style
  • Support the filming and management of multiple Xiaohongshu accounts
  • Create content for Xiaohongshu, TikTok, Instagram and Facebook
  • Assist with copywriting, video filming, editing and Canva designs
  • Support content promotion, paid advertising and customer conversion activities
  • Coordinate KOL collaborations, promotions and marketing campaigns
  • Monitor platform updates, competitors and social media trends

Language Requirements

As this role is based at the front desk and involvesserving customers from different countries, strong communication skills areessential.

  • Strong spoken and written Chinese is required for Chinese-language content and customer communication
  • Fluent spoken English is required to serve international customers professionally
  • Candidates must communicate clearly, confidently and professionally in both English and Mandarin
  • English and Mandarin communication skills will be assessed during the interview through conversation and customer-service role-play

Requirements

  • Friendly, customer-focused and willing to learn
  • Passionate about the aesthetic beauty and wellness industry
  • Creative with a good sense of content, design and social media trends
  • Comfortable with filming and creating short-form videos
  • Good communication and teamwork skills
  • Familiarity with TikTok, Instagram, Xiaohongshu or other social media platforms is an advantage
  • Customer service, beauty, wellness or social media experience is an advantage
  • Familiarity with the Singapore or Malaysia customer service environment is preferred
  • Available to start immediately or within a short notice period is preferred

Fresh graduates and candidates without relevantexperience are welcome to apply if they are eager to learn and passionate aboutdeveloping a career in the aesthetic beauty industry.

Job Type: Full-time Salary: From S$2,000 per month Work Location: Eastern Singapore, near the Circle Line Work Arrangement: On-site only

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