Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 15 days ago

General Manager

MyCareersFuture94,028 open roles

Pay
SGD 6,500 – SGD 12,000 a month
Where
West, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGeneral ManagerMyCareersFuture · West, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 15 days ago

The posting

We are looking for an experienced and hands-on General Manager to oversee the overall operations and performance of multiple spa outlets.

The General Manager will be responsible for outlet operations, staff management, customer experience, sales performance, cost control, recruitment, training and business development. The role requires strong leadership, commercial awareness and the ability to manage multiple outlets effectively.

Key Responsibilities

1. Multi-Outlet Operations

  • Oversee the daily operations of all spa outlets.
  • Ensure outlets operate smoothly, efficiently and according to company SOPs.
  • Conduct regular outlet visits and operational checks.
  • Monitor service quality, cleanliness, hygiene and overall outlet standards.
  • Identify operational issues and implement practical improvements.

2. Staff & Team Management

  • Lead and manage outlet managers, supervisors, therapists, beauticians and support staff.
  • Plan manpower requirements and staff deployment across outlets.
  • Recruit, train, coach and develop staff.
  • Monitor attendance, punctuality, discipline and staff performance.
  • Set performance targets and conduct regular performance reviews.
  • Build a positive and professional working environment.

3. Sales & Business Performance

  • Monitor daily, weekly and monthly sales performance across outlets.
  • Set sales targets and develop strategies to achieve revenue goals.
  • Monitor therapist productivity, customer spending and package sales.
  • Develop promotions, membership programmes and customer retention initiatives.
  • Identify opportunities to increase revenue and improve outlet profitability.

4. Customer Experience

  • Maintain high standards of customer service across all outlets.
  • Handle customer feedback, complaints and service recovery professionally.
  • Monitor customer satisfaction and repeat-visit rates.
  • Ensure staff provide professional and consistent service.
  • Develop strategies to improve customer retention and referrals.

5. Financial & Cost Management

  • Monitor outlet revenue, expenses and profitability.
  • Control manpower, inventory, consumables and operational costs.
  • Review outlet performance against budgets and targets.
  • Identify areas for cost savings without compromising service quality.
  • Prepare regular management reports on sales and operational performance.

6. Inventory & Procurement

  • Monitor stock levels of massage oils, beauty products, towels, consumables and retail products.
  • Coordinate purchasing and supplier management.
  • Minimise wastage, stock shortages and unnecessary expenses.
  • Ensure proper stock control across all outlets.

7. Marketing & Business Development

  • Work with management/marketing teams to develop promotions and campaigns.
  • Identify new customer acquisition opportunities.
  • Support online and offline marketing activities.
  • Develop partnerships and corporate/customer referral opportunities.
  • Monitor competitors and market trends within the spa and wellness industry.

8. Compliance & Standards

  • Ensure all outlets comply with company policies, operational procedures and applicable laws/regulations.
  • Maintain proper records, licences and operational documentation where required.
  • Ensure workplace safety, hygiene and cleanliness standards are maintained.
  • Conduct regular checks to identify and rectify operational risks.

9. Management Reporting

  • Prepare regular reports covering:Sales and revenueOutlet profitabilityManpowerCustomer feedbackPackage/membership salesInventoryOperational issues
  • Provide management with recommendations for improving business performance.

Requirements

  • Diploma/Degree in Business Management, Hospitality, Retail, Wellness or related field preferred.
  • 5+ years of experience in spa, wellness, beauty, hospitality, retail or service operations.
  • Experience managing multiple outlets is highly preferred.
  • Strong leadership and people-management skills.
  • Good understanding of sales targets, KPIs and outlet profitability.
  • Strong customer service and problem-solving abilities.
  • Good communication and interpersonal skills.
  • Able to work independently and make practical business decisions.
  • Willing to travel between outlets.
  • Able to work weekends and public holidays when required.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.