The posting
Job Summary
Manage daily Cafe (traditional cafe) operations to deliver excellent customer service, supervise and schedule staff effectively, control stock and costs, and maintain hygiene and safety standards in a fast-paced environment.
Responsibilities
- Oversee daily cafe operations to ensure smooth workflow and maintain high service quality
- Supervise staff and create schedules to optimize team performance and ensure adequate coverage
- Deliver consistent, high-quality customer service and promptly resolve customer feedback to enhance satisfaction
- Manage inventory levels and control costs to maximize cafe profitability
- Enforce hygiene and safety standards to comply with regulatory requirements and maintain a safe environment
- Adapt to fast-paced work conditions while maintaining operational efficiency
- Work shifts, including weekends and public holidays, to support continuous business operations
Preferred competencies and qualifications
- Apply hands-on experience in the food and beverage (traditional cafe) industry to improve operational outcomes
- Demonstrate strong leadership skills to motivate and guide team members effectively
- Utilize effective communication skills to coordinate with staff and customers for smooth operations



