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Open nowPosted 22 days ago

General Manager (Ship Agency)

MyCareersFuture94,028 open roles

Pay
SGD 10,000 – SGD 12,000 a Monthly
Where
Central, Singapore
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Your applicationOpen nowGeneral Manager (Ship Agency)MyCareersFuture · Central, Singapore

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The clock on this job

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Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

Role Overview

We are seeking an experienced General Manager to lead the overall commercial and operational performance of a ship agency business. The successful candidate will be responsible for business growth, principal and client relationships, service delivery, financial performance and team leadership.

This is a senior management position requiring extensive ship agency experience, strong industry relationships and a proven ability to manage both commercial and operational functions.

Key Responsibilities

  • Develop and execute the company’s business and commercial strategy.
  • Lead day-to-day ship agency operations and ensure efficient handling of vessel calls.
  • Identify new business opportunities and secure additional principals and agency appointments.
  • Build and maintain relationships with shipowners, charterers, operators and other maritime stakeholders.
  • Oversee service delivery and ensure clients receive timely, reliable and cost-effective support.
  • Lead negotiations for agency agreements, service contracts and commercial proposals.
  • Monitor revenue, profitability, operating costs and overall business performance.
  • Prepare annual budgets, business forecasts and management reports.
  • Review pro forma and final disbursement accounts to ensure accuracy and timely submission.
  • Ensure compliance with port regulations, company procedures and applicable maritime requirements.
  • Oversee vendor selection, contract negotiations and service-provider performance.
  • Lead, mentor and develop the commercial and operations teams.
  • Establish performance targets and promote a strong service-oriented culture.
  • Resolve operational escalations, commercial disputes and client concerns.
  • Represent the company at client meetings, industry events and business-development activities.
  • Provide regular strategic and operational updates to senior management.

Qualifications and Experience

  • Degree or diploma in Maritime Studies, Shipping, Business or a related discipline.
  • At least 10 years of relevant ship agency or port agency experience.
  • Several years of experience in a senior leadership or management position.
  • Strong understanding of vessel handling, port-clearance procedures and disbursement accounts.
  • Proven record of developing business and managing key client or principal relationships.
  • Established network within the maritime and shipping industry.
  • Strong commercial, financial and operational management capabilities.
  • Excellent negotiation, leadership and stakeholder-management skills.
  • Able to make sound decisions and manage urgent matters under pressure.
  • Proficient in Microsoft Office and relevant ship agency management systems.
  • Excellent written and spoken English.
  • Willingness to respond to operational matters outside regular working hours when required.
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