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Open nowPosted 14 days ago

General Manager - Snowboard & Ski School

MyCareersFuture94,028 open roles

Pay
SGD 7,500 – SGD 10,000 a month
Where
Singapore
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Your applicationOpen nowGeneral Manager - Snowboard & Ski SchoolMyCareersFuture · Singapore

  1. YouYes, apply to this one.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

P&L & commercial

  • Own the Snow P&L in full: revenue target, pricing, mix, margin.
  • Own peak/off-peak revenue management: pricing within bands, schedule design, utilisation smoothing.
  • Report monthly: revenue vs target, enrolments, re-enrolment rate, off-peak utilisation.

Academy & programs

  • Design the term-based program architecture: children's progression levels, adult programs, holiday camps, corporate programs.
  • Build school partnerships (CCA and enrichment programs) as a recurring B2B2C channel.
  • Own curriculum quality with the head instructor, whose scope is programs and syllabus only.
  • Own re-enrolment: term-end conversion is the school's most important sales moment.
  • Own snow memberships and packages, sold by the BU team.

Seasonal workforce

  • Build and maintain the certified freelance instructor bench: recruitment (including instructors returning from Southern Hemisphere seasons), certification verification, engagement terms.
  • Certify bench readiness before every peak season with the scheduling & training function.
  • Keep bench costs variable — engaged per season, never on payroll.

Team leadership

  • Lead and develop the team of five: creative, marketing, programming & community, guest experience, instruction; KPIs cascaded from BU priorities.
  • Rosters and timesheets run through the central scheduling function; GX crew take shift commands from the MOD.

Operations & standards

  • Uphold safety and instruction standards with the Facilities lead and MODs; safety authority on the floor is absolute.
  • Plan simulator maintenance windows with Facilities around program calendars.

What Success Looks Like

First 90 days: Peak season fully staffed through the bench; term program architecture designed and priced for the next intake; school partnership pipeline started.

12 months: Enrolments established with strong re-enrolment rates; off-peak utilisation materially improved; revenue tracking to target.

Requirements:

  • 7+ years in academy or program operations: ski school, swim school, sports academy or enrichment education.
  • Managed seasonal or flexible workforces to a certification standard.
  • P&L or full budget ownership.
  • Strong operational rigour: scheduling, quality control, safety.
  • Demonstrated leadership and people management skills, including team supervision, coaching, and performance management.
  • Experience in operations management, scheduling, and day-to-day coordination in a service, hospitality, sports, or leisure environment.
  • Strong customer service and stakeholder management abilities, with a focus on safety, quality, and guest satisfaction.
  • Business and financial acumen, including budgeting, revenue tracking, and basic data analysis for decision-making.
  • Clear written and verbal communication skills, with the ability to collaborate across departments and present ideas effectively.
  • Comfortable working in a dynamic, physically active environment and being present on-site during key operational hours, including weekends or holidays when needed.
  • Ability to work independently, prioritize multiple tasks, and adapt to evolving business needs in a fast-paced setting.
  • Diploma or degree in sports management, leisure management, hospitality, business, or a related field preferred, or equivalent experience.

Good to have:

  • Ski or snowboard instruction certification (NZSIA, BASI, CSIA, APSI).
  • Background in snow sports instruction, coaching, or program development is highly advantageous; relevant certifications are a plus.
  • Existing relationships with Singapore schools or enrichment buyers.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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