Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 days ago

Guest Experience Expert (Bell, i-Job Program)

MyCareersFuture94,028 open roles

Pay
SGD 1,700 – SGD 1,800 a month
Where
Central, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGuest Experience Expert (Bell, i-Job Program)MyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

JOB SUMMARY

Responsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. Always providing service with a smile.

DUTIES AND RESPONSIBILITIES

  1. Assisting guests and patrons by opening their car doors in the absence of the Doorman.
  2. Maintains the cleanliness and the condition of the Marriott and Singapore’s flag and report abnormalities to Bell Captain and FO Managers.
  3. Perform daily Concierge and Bell Service duties which includes, but not limited to:
  1. Providing hotel guests with information about local attractions,
  2. Providing hotel guests with reservations-making at restaurants and attractions,
  3. Providing hotel guests with information about services and facilities of hotel,
  4. Assisting hotel guests with ground transportation arrangements,
  5. Escort arriving and departing guests in a pleasant and respectful manner,
  6. Ensures extreme care and attention when handling guests’ personal items,
  7. Delivery of packages and luggage for internal and external guests,
  8. Maintains short-term and long-term luggage storage,
  9. Maintains smooth traffic at the Hotel’s forecourt in the absence of Doorman
  10. Ensures to utilize the Bellman Movement Log for all completed guests’ requests for the day
  11. Greet arriving guests and provide direction and escort to the Front Desk
  12. Assists departing guests for transportation arrangement or luggage storage requests,
  13. Always offering further assistance for all guest
  14. Maintain good and consistent co-ordination with Front Desk and At-Your-Service teams to facilitate the delivery of the guest luggage, room changes, and all ad-hoc duties.
  15. Attend daily briefing and 15 minutes training.
  16. Performing the doorman duties as assigned by Bell Captain or FO Managers.
  17. Ensure function sheet displayed on notice board is updated in the absence of Bell Captains.
  18. Maintain cleanliness and order at the Concierge Counter, Bell Stand and hotel lobby.
  19. Deliver messages, mails and parcels to the guest’s room and administration offices.
  20. Ensure equipment used for daily operation are handled with care and all trolleys are polished nightly. To inform Bell Captain for requisition should operational stocks run low.
  21. Understanding of hotel’s safety features and procedure
  22. Maintain close and effective communication with other departments
  23. Maintain effective service in line with the Hotel’s Corporate ImageCompany’s Grooming StandardStandard Operation ProceduresDepartmental PoliciesCorporate Policies
  24. Cash/Bank Handling
  • Process all payment methods in accordance with Accounting procedures and policies.
  • Follow property control audit standards and cash handling procedures (e.g., blind drops).
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
  • Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
  • Transport bank to/from assigned workstation, following security procedures.
  • Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.
  • To ensure and follow established procedures and compliance as per LSOP guidelines.
  • Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

  • Minimum qualification of GCE 'N' level
  • 1-2 years of relevant working experience in Hotel's Concierge / Bell Captain / Senior Bellman / Bellman. No relevant experience are welcomed too.
  • Integrated-Job (i-Job) program: Rotating to various sections of Front Office such as Front Desk, Call Centre, Bell & Executive Lounge.
  • Able to handle cash transactions meticulously.
  • General knowledge of Singapore city.
  • Great communication & interpersonal skills.
  • Great teamwork.
  • Able to start work within short notice period.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.