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Open nowPosted 16 days ago

Guest Relations Executive

MyCareersFuture94,028 open roles

Pay
SGD 2,700 – SGD 3,800 a month
Where
Singapore
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Your applicationOpen nowGuest Relations ExecutiveMyCareersFuture · Singapore
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Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

JOB DESCRIPTION

  • Work hand in hand with reservation staff & restaurant manager on table assignment and special requests.
  • Greet guests in a friendly and warm manner.
  • Have a good understanding of the menu and the workings of the restaurant.
  • Possess extensive and correct menu knowledge.
  • Be able to effectively control the host desk and communicate with customers regarding their reservation, wait times / walk in customers, etc.
  • Be able to follow and monitor out times and communicate all information to the Maître D’.
  • Offer appropriate seating arrangements
  • Ensure the quantity of menus is sufficient to cater to the number of guests.
  • Set up dining rooms and make reservation arrangements.
  • Maintain clean and organised tables and work area.
  • Assist take away service when necessary.
  • Manage event related work including setting up tables.

JOB REQUIREMENT

  • Fluent in spoken and written English. Proficiency in another language will be a plus
  • Basic certification in hotel & restaurant service is desirable.
  • Highly skilled in greeting guests, escorting them to tables, and providing them with menu and daily specials.
  • Demonstrated ability to anticipate and address guests’ service needs.
  • Substantial knowledge of the menus of bars, restaurant.
  • Well-versed in answering telephones in a suitable manner
  • Able to ensure special requests are lodged and passed to restaurant staff.
  • Proven ability to adjust complaints of patrons and guests.
  • Competent at making sure that all guest supplies are filled.
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