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Open nowPosted today

GUEST SERVICE AGENT

MyCareersFuture94,028 open roles

Pay
SGD 2,200 – SGD 3,300 a month
Where
Central, Singapore
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From $25 per CV, paid once. No subscription.

Your applicationOpen nowGUEST SERVICE AGENTMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted today

The posting

Guest Check-in & Check-out

· Welcome guests in a professional and courteous manner.

· Perform gues check-in and registration procedures.

· Verify reservations, room allocations, and payment methods.

· Process guest check-outs and ensure all charges are accurately settled.

· Issue and control Guest room key cards according to hotel procedures.

Front Office Operations

· Maintain accurate guest records in the Property Management System (PMS).

· Update guest profiles, preferences, and reservation details.

· Handle room assignments and room changes.

· Monitor room availability and room status.

· Coordinate guest arrivals, departures, and special requests.

Cashiering & Billing

· Process payments via cash, credit cards, and other approved payment methods.

· Maintain and balance cashier floats.

· Post guest charges accurately into the PMS.

· Handle billing enquiries and invoice requests.

· Ensure all financial transactions comply with hotel policies.

Guest Services

· Respond promptly to guest enquiries, requests, and feedback.

· Provide information on hotel facilities, services, local attractions, and transportation.

· Arrange guest services such as wake-up calls, courier services, taxi bookings, and message handling.

· Assist guests with luggage arrangements through Bellman services where applicable.

Telephone & Communication

· Answer incoming telephone calls professionally and promptly.

· Direct calls and messages to the appropriate departments.

· Handle internal and external guest communications effectively.

Coordination with Departments

· Liaise closely with Housekeeping regarding room status and guest requests.

· Coordinate with Maintenance on room defects and maintenance issues.

· Work with Reservations and Sales teams on guest bookings and special arrangements.

· Inform relevant departments of VIP arrivals, group arrivals, and special requests.

Guest Complaint Handling

· Handle guest complaints professionally and efficiently.

· Escalate unresolved issues to the Duty Manager or Front Office Manager.

· Follow up to ensure guest satisfaction and service recovery.

Upselling& Revenue Enhancement

· Promote room upgrades and hotel services.

· Identify opportunities to maximize room revenue through upselling.

· Support hotel revenue objectives while enhancing guest experience.

Safety, Security & Compliance

· Ensure guest confidentiality and data privacy.

· Follow key control, cash handling, and security procedures.

· Report suspicious activities, accidents, or incidents immediately.

· Comply with hotel emergency and safety procedures.

Administrative Duties

· Complete required reports, logs, and shift handovers.

· Maintain accurate records and documentation.

· Support night audit and reporting activities when required.

· Perform any other duties assigned by Management.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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With CV Rocket100
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Nearby

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Same employer first, then the same role elsewhere.

Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
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