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Open nowPosted 22 days ago

Guest Services Agent

MyCareersFuture94,028 open roles

Pay
SGD 2,200 – SGD 2,500 a month
Where
Central, Singapore
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Your applicationOpen nowGuest Services AgentMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

  • Facilitate smooth check-ins and check-outs for guests.
  • Deliver exceptional front desk services to ensure guest satisfaction.
  • Efficiently assign rooms and handling administrative tasks.
  • Process guest payments with attention to detail and professionalism.
  • Collaborate with bell service and staff management to ensure seamless operations.
  • Serving as a knowledgeable resource for guests, providing information on hotel facilities and room ammenities.
  • Accommodating both general and unique requests to enhance the guest experience.
  • Skillfully defusing conflicts or tense situations with guests to maintain a harmonious environment.
  • Support and contribute to COMO’s sustainability goals by implementing environmentally responsible practices within your roles and departments.

Job Requirements

  • Diploma in Hotel Management or equivalent.
  • Working knolwedge with OPERA cloud would be an added advantage
  • Exceptional interpersonal skills to effectively interact with guests and colleagues.
  • Excellent written and verbal communication skills to convey information clearly and professionally.
  • Patience and good listening skills to understand and address guests' needs effectively.
  • Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.
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