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Open nowPosted 27 days ago

Guest Services Executive

MyCareersFuture94,028 open roles

Pay
SGD 2,200 – SGD 2,500 a month
Where
Central, Singapore
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Your applicationOpen nowGuest Services ExecutiveMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 27 days ago

The posting

Job Summary

To ensure all guest requests are met and strive to exceed guest expectations in every encounter.

Responsibilities

  • Perform front desk duties including check-in, check-out, currency exchange, credit checks, guest folio checks, guest profile maintenance, and room allocation following departmental standards.
  • Handle concierge duties such as making sightseeing and dining reservations, booking tickets, assisting with transportation requests, and providing luggage assistance within legal and departmental guidelines.
  • Manage telephone duties by answering enquiries, monitoring internal job requests, ensuring timely wake-up calls, and handling emergency communications within the hotel.
  • Make daily courtesy calls to in-house VIP guests to ensure a pleasant stay and resolve any issues promptly.
  • Coordinate with Housekeeping to monitor room turnover, bedding arrangements, and room conditions.
  • Inspect showrooms and VIP arrival rooms to maintain quality standards.
  • Verify that registration cards and guest profiles are updated and complete.
  • Check cashier closure procedures and verify float counts accurately.
  • Promote and manage daily up-selling of rooms and food & beverage services.
  • Assess work processes and recommend improvements to enhance efficiency and service quality.
  • Manage and control printing and stationery consumption to minimize wastage.
  • Requisite collaterals and stationery supplies as needed
  • Perform other reasonable tasks and responsibilities to meet business needs and fulfill the role.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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  4. Every reply, sorted

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  5. Reply with AI

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3×

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  • Who got the interview, and who heard nothing

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The numbers game

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