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Open nowPosted 2 days ago

Guest Services Officer

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 2,600 a month
Where
Central, Singapore
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Your applicationOpen nowGuest Services OfficerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

About the Role

Join our pre-opening hotel team! We are looking for warm, service-oriented individuals to ensure smooth hotel operations and deliver excellent guest service. This is a great opportunity to grow your career in hospitality while helping set high service standards from day one.

Key Responsibilities

  • Welcome guests with professionalism and friendliness
  • Handle check-in, check-out, and room assignments
  • Manage reservations, room availability, and guest enquiries
  • Provide information on hotel services, promotions, and local attractions
  • Address guest feedback and complaints calmly
  • Coordinate with housekeeping and maintenance for smooth operations
  • Process payments and maintain proper records
  • Uphold hotel service standards

For Senior Hotel Services Officer:

  • Lead shift operations and assist junior staff
  • Handle escalated guest issues professionally
  • Assist in training and onboarding
  • Support operational reporting

Requirements

  • 0–3 years in hospitality or customer service
  • Strong communication and interpersonal skills
  • Able to multitask in a fast-paced environment
  • Positive, professional attitude
  • Willing to work shifts, weekends, and public holidays
  • Familiarity with hotel management systems is a plus (training provided)

Benefits

  • Training & Career Growth
  • Annual Leave
  • Flexi Benefits
  • Birthday Leave
  • Family Care Leave

Note: Salary is based on experience and skill level. All positions offer training and career growth opportunities.

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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  4. Every reply, sorted

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3×

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  • Who got the interview, and who heard nothing

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