The posting
Job Summary
• This is a new role for Standard Chartered Bank and it is a great opportunity to lead a very different type of Infrastructure Delivery capability. This role reports directly to the Global Head of Cloud Infrastructure.
• The Head of Infrastructure Delivery is accountable for designing, engineering, and operating the global infrastructure delivery ecosystem that enables secure, automated, reliable, and scalable deployment of infrastructure and applications across cloud, hybrid, and on-premises environments. The role combines deep expertise in Infrastructure as Code, CI/CD, Platform Engineering, automation, security, and software supply chain governance, while leading global engineering teams responsible for delivering world-class infrastructure platforms that accelerate business and technology outcomes.
Strategy
• Define and lead the global infrastructure pipeline strategy supporting public cloud, private cloud, hybrid infrastructure, and on-premise environments.
• This role is responsible for orchestrating, managing and delivering infrastructure into the bank’s 70 datacentres spread around the world, along with 15 cloud regions.
• Develop enterprise-wide standards for infrastructure delivery, automation, deployment, and lifecycle management.
• Drive API standards across database, storage, compute, network for on-prem and cloud delivery
• Responsible for infra framework globally
Business
• Establish reusable pipeline architectures and engineering patterns that support scalability, resilience, compliance, and operational excellence.
• Drive Infrastructure as Code, GitOps, DevSecOps, and Platform Engineering adoption across the organization.
• Create standardized infrastructure delivery frameworks supporting multi-cloud environments and global engineering teams.
• Define enterprise IaC standards and governance models.
• Build reusable modules, templates, and infrastructure libraries.
• Implement automated infrastructure provisioning and configuration management.
• Manage infrastructure lifecycle through code-based deployments.
• Establish version-controlled infrastructure delivery models.
Key Responsibilities
Processes
• The bank operates global infrastructure under 4 key processes. These encompass the delivery, operations and management of the global infrastructure estate. This role is required to harmonize the delivery of infra across these 4 key critical ground processes. These process manage over 1 million devices globally, be it virtual or physical.
• Infra Commission/Decomm – the cradle to grave process of managing both virtual and physical infrastructure
• Cloud Management – the management of the global cloud platform
• On-prem Infra Platform management – the management of the global datacentre platform and encompassing platforms running in the private cloud
• Network Management – the management of global network, including security, firewall, network provisioning
People & Talent
• Lead through example. Demonstrate technical and people leadership
• Build a culture that aligns to banks values and behaviours. Ensure staff ahead and remain compliant with the banks policies and procedures
• Needs to empower workforce but be able to step in when needed to course correct
• Support Diversity, Equity and Inclusion in the workforce. Ensure psychological safety.
• Foster a collaborative and partnership driven ‘better together’ ethos across the function and wider partners
• Promote innovation and agile delivery
• Ensure the function has the appropriate balance between operations and engineering skills. Promote an engineering culture
• Employ, engage, develop and retain high quality people.
Risk Management
• Own the risks linked to the delivery of code into production
• Own the risks linked to the maintenance of code in production
• Own the end-to-end risks associated with the dev/test environments and the requisite tooling
• Drive for the closure of risks, operational events and audit findings on time, once and done
• Educate the team on risk management and continual mitigating of risk
• Comply with organisation risk management framework
• Find automated solutions to reduce risk and prevent human and manual solutions
Governance
• Ensure the value determination & realizations for workload migrations to cloud
• Ensure compliance with all applicable SC governance frameworks
• Adhere to and optimise cloud governance frameworks and processes
• Stay aware of changing regulatory landscape so that we can proactively manage the emerging requirements for workloads
• Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Global Head, Software Engineering
• Head, Hypervisors
• Head Compute
• Head, Networks
• Global Head, Cyber Advisory, Assessment & Testing
• Head of Infrastructure Architecture,
• Distinguished Engineers
Other Responsibilities
• Embed Here for good and Group’s brand and values in Infra Delivery team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
• Computer Science/Computer engineering degree with 15+ years of experience in cloud or related technologies
• Knowledge of cloud platforms across compute, storage, networking, database, analytics, security, identity, AI/ML, integration, and serverless services.
• Knowledge and experience of consuming and deploying on prem infrastructure capabilities
• Expert in infrastructure as code and relevant platforms with experience on any of these welcome:
o Chef
o Terraform
o Puppet
o Ansible
o Cloudformation
Demonstrate a strong understanding of the following
• Data centre infrastructure
• Enterprise networking
• DNS
• Load balancing
• Firewalls
• Network segmentation
• Identity services
Role Specific Technical Competencies
• Cloud Architecture
• Cloud Technologies
• Software Engineering
• CI/CD Pipelines
• Network Fundamentals
• Server Operating Systems and Platforms
• Infrastructure As Code
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
