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Open nowPosted 28 days ago

Hiring now - End User Computing Engineer

MyCareersFuture94,028 open roles

Pay
SGD 2,800 – SGD 3,300 a month
Where
Central, Singapore
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Your applicationOpen nowHiring now - End User Computing EngineerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 28 days ago

The posting

Key Responsibilities

  • Provide onsite and desktop support services to end users
  • Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines
  • Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary
  • Perform desktop/laptop imaging and re-imaging activities
  • Support device deployment, replacement, and technology refresh exercises
  • Conduct asset inventory verification and asset management activities
  • Update and maintain accurate incident and service request records within the ticketing system
  • Create, update, and maintain work instructions, operational procedures, and technical documentation
  • Ensure compliance with IT policies, security standards, and operational procedures
  • Provide support for Microsoft Windows and Microsoft Office 365 related issues
  • Support users across different customer sites and locations as required
  • Participate in operational standby, shift rotations, and extended support coverage when required

Requirements

Education & Experience

  • Minimum ITE or Diploma qualification in Information Technology, Computer Engineering, or related discipline
  • Minimum 1 year of experience in desktop support or IT helpdesk environment
  • Minimum 1 year of hands-on experience supporting:
  • Microsoft Windows 10/11
  • Microsoft Office 365

Technical Skills

  • Demonstrated knowledge in supporting desktops, laptops, printers, and related peripherals
  • Familiarity with ticketing systems and ITSM processes is preferred
  • Experience performing remote support using remote access tools will be advantageous
  • Knowledge of basic networking and troubleshooting concepts is preferred

Communication & Soft Skills

  • Clear spoken and written English communication skills
  • Good interpersonal and customer service skills
  • Strong coordination and organizational abilities
  • Ability to prioritize tasks effectively and work with urgency in a fast-paced environment
  • Ability to communicate effectively with team members, management, and end users
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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  4. Every reply, sorted

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • Who got the interview, and who heard nothing

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The numbers game

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