The posting
Job Title: Host / Hostess (Part-time) Location: Chinatown Rate: $13 - $15/hr depending on Experience
Key Responsibilities
1. Greeting & Seating: Welcome guests, manage the guest list, escort them to tables, and provide menus. 2. Reservation Management: Take, confirm, and organize reservations via phone, email, or in-person. 3. Flow Optimisation: Coordinate with servers to balance the workload, ensuring efficient table turnover and managing waitlists during busy periods. 4. Customer Service: Address guest inquiries, resolve complaints, and ensure satisfaction with service and food 5. Operational Support: Maintain a clean entryway/dining area, answer phones, and occasionally assist with bussing or taking to-go orders.
Requirements Excellent interpersonal and communication skills. Strong organisational and multitasking abilities, especially under pressure. Professional demeanour and a welcoming attitude. Ability to stand/walk for long periods.
Common Requirements Previous experience in a hospitality or customer service role is often preferred, but not always required. Flexibility to work evenings, weekends, and holidays



