Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 5 days ago

Hostel Manager

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,000 a month
Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHostel ManagerMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 5 days ago

The posting

HOSTEL MANAGER – RUCKSACK INN SINGAPORE

Location: Singapore | Employment Type: Full-Time | Company: THHG / Rucksack Inn

About the Role

Rucksack Inn is looking for a hands-on, commercially minded Hostel Manager to oversee the day-to-day operations of our Singapore hostel properties. The Hostel Manager is responsible for ensuring that the property operates smoothly, safely and efficiently while delivering a consistently positive guest experience. This is a hands-on leadership role requiring strong operational discipline, people management, cost awareness and the ability to solve problems quickly.

Three Core Accountabilities

1. Run the Property Well: Ensure the hostel is clean, safe, compliant and operationally efficient, with consistently high standards of guest experience and property maintenance.

2. Manage the People Well: Build, train and manage a reliable and accountable team. Ensure proper manpower planning, productivity, attendance, service standards and adherence to SOPs.

3. Protect the P&L: Take ownership of the property's commercial performance by managing costs, controlling wastage, supporting revenue opportunities and ensuring that operational decisions contribute to profitability.

Key Responsibilities

Hostel Operations

· Manage the day-to-day operations of the hostel, including front office, housekeeping and general property operations.

· Ensure company SOPs, operational systems and service standards are consistently followed.

· Conduct regular property inspections to ensure rooms, bathrooms, common areas and facilities are maintained to the required standard.

· Coordinate maintenance and rectification works and follow through until issues are fully resolved.

· Manage purchasing, supplies and inventory with appropriate cost controls.

· Ensure reservations, group bookings, guest requests and operational matters are properly handled.

· Identify operational inefficiencies and continuously improve processes and productivity.

Guest Experience

· Maintain high standards of guest service and proactively manage complaints and service recovery.

· Monitor guest reviews and identify recurring issues requiring corrective action.

· Ensure the hostel provides a welcoming, safe and social environment consistent with the Rucksack Inn brand.

· Ensure the team communicates professionally and effectively with local and international guests.

· Drive continuous improvement in guest satisfaction and service standards.

People & Team Management

· Recruit, train, roster and supervise hostel staff.

· Manage staff attendance, leave, scheduling and manpower deployment.

· Set clear expectations and hold team members accountable for their responsibilities.

· Conduct coaching, training and performance reviews.

· Address performance, disciplinary and attendance issues promptly in accordance with company policies.

· Build a strong culture of ownership, reliability, teamwork and accountability.

Commercial & Financial Management

· Monitor occupancy, rates, booking trends and overall property performance.

· Work with the Commercial and Sales teams to support direct bookings, group bookings and other revenue opportunities.

· Review operating expenses and financial information with Finance and Management to identify opportunities to improve profitability.

· Manage property budgets and forecasts and maintain appropriate control over expenditure.

· Control unnecessary spending, wastage and operational leakage.

· Balance guest experience with commercial considerations when making operational decisions.

· Understand that high occupancy alone does not define success - the property must operate efficiently and profitably.

Compliance, Safety & Security

· Ensure hostel operations comply with applicable licensing, fire safety, workplace safety and regulatory requirements.

· Maintain proper operational records, incident reports and required documentation.

· Ensure security, emergency and safety procedures are understood and followed by all team members.

· Escalate material operational, safety or compliance issues promptly to Management.

Requirements

· Diploma or Degree in Hospitality Management, Tourism, Business Management or a related discipline.

· Ideally 2–3 years of hospitality operations experience, including at least 1–2 years in a supervisory or managerial role.

· Experience in hostels, hotels, serviced apartments or other accommodation businesses preferred.

· Strong leadership, people-management and problem-solving skills.

· Good understanding of front-office operations, housekeeping, reservations and guest services.

· Commercial awareness and basic understanding of occupancy, ADR, revenue, operating costs, budgets and profitability.

· Comfortable using property management, reservation and booking systems.

· Strong written and spoken English.

· Organized, resourceful and able to work independently with minimal supervision.

· Able to work weekends and public holidays when operationally required.

Who We Are Looking For

We are looking for someone who is hands-on, accountable and dependable. The right candidate should be comfortable being on the ground, taking ownership of problems and following through until they are resolved rather than simply escalating them.

You should be guest-focused but commercially minded, able to balance service standards with company policies and profitability. Most importantly, you should be capable of managing people firmly and fairly, setting clear expectations and building a team that can operate consistently even when you are not physically present.

Key Performance Indicators

· Property operational standards and SOP compliance

· Guest satisfaction and online review performance

· Occupancy, revenue and commercial performance

· Operating cost and budget control

· Staff productivity, attendance and retention

· Housekeeping and property condition

· Speed and effectiveness of maintenance resolution

· Regulatory, safety and licensing compliance

· Support for direct and group booking revenue

· Overall property profitability

Working Arrangements

The position is based in Singapore. From time to time, the role may require travel or support for other properties within the Group.

Hospitality is a seven-day operational business. The Hostel Manager must therefore be prepared to work outside normal office hours, including weekends and public holidays, when operationally required.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.