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Open nowPosted 1062 days ago

Hotel Services Executive (Concierge)

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 2,500 a month
Where
Singapore
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Your applicationOpen nowHotel Services Executive (Concierge)MyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 1062 days ago

The posting

Job Responsibilities:

  • Maintain operational standards to achieve efficiency, productivity and maximum guest comfort and satisfaction.
  • Manage room control, monitor availability and efficient release of rooms for arrival guests.
  • Read through guests’ arrival report and see to all guest’s requests and needs according to company established services by guest categories standards.
  • Familiar with room amenities, layout of categories of rooms, room rate structure, facilities and services available in the hotel.
  • Provide recommendation for wine and dine, entertainment, tourist attractions, concierge services and information.
  • Identify guests for meet and greet from the arrival and departure reports.
  • Handling cashiering duties.
  • Monitor major group movement and coordinate with the various departments.
  • Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department.
  • Attend scheduled meetings.
  • Well-versed with Hotel Group goals and information.
  • Attends to guests with regards to general inquires, request and complaints.
  • Meet and greet all the guests upon their arrival and /or departure.
  • Extensively collect and gather all feedbacks from guests.
  • Conduct Courtesy calls to guests during the course of their stays.
  • Assist in VIP check in.
  • Assist in major group movements.
  • Perform any other duties as assigned by Superior.

Job Requirements:

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Business/Hospitality/Tourism/Hotel Management or equivalent.
  • Good communication and interpersonal skills
  • Enjoys interacting with guests and working in a fast paced environment
  • Candidate must be able to work rotationary shifts, weekends and holidays

JK Tan (R1875280)

Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified.

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