The posting
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Houseman, you'll play a key role in supporting the Housekeeping team by ensuring housekeeping supplies and equipment are well-organized, readily available, and properly maintained. You'll be responsible for ordering, storing, and issuing housekeeping items while maintaining accurate inventory control in accordance with Hilton and hotel policies and procedures. By supporting daily housekeeping operations and helping maintain a clean, efficient, and well-stocked environment, you'll contribute to exceptional guest experiences and help spread the light and warmth of hospitality every day.
Job Description & Requirements
As the Houseman, you will be responsible for performing the following tasks to the highest standards:
- Maintain par stock in the housekeeping store and ensure that required supplies are available to all floors.
- Check requisitions against the supplies in the pantry for accuracy.
- Report to the Executive Housekeeper differences in quantity or quality of received items, and shortage of supplies.
- Keep track and update all records of goods received and issued accordingly.
- Keep an accurate record of the monthly consumption of supplies and store inventory, submitting reports to the Executive Housekeeper with the final figures at the beginning of each month.
- Check minibar store for any discrepancies and be responsible for the issuance and inventory of minibar items.
- Conduct daily inventory of the minibar store and operating equipment, raising requisitions for minibar stock and guest supplies.
- Submit inventories / reports to the Executive Housekeeper at the beginning of each month.
- Liaise closely with Floor Supervisors and Room Attendants on daily consumption, general store issuance and collection.
- Ensure that the storeroom is well arranged and cleaned.
- Check the storeroom daily and hand over keys before signing out for the day.
- Offer all possible assistance to guests and respond to guests’ requests.
- Maintain all equipment in good working condition.
- Keep linen room neat and orderly.
- Maintain a clean work area, good working relationships with team members and all other departments.
- Report maintenance issues promptly to Engineering.
- Adhere to hotel cleaning and maintenance programs.
- Adhere to the hotel’s policies and procedures, Hilton’s code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Carry out any other reasonable duties and responsibilities as assigned.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- High School and skills training school graduate.
- 1-2 years of experience in similar capacity with international chain hotels
- Basic English level to meet business needs.
- Good knowledge of Housekeeping’s daily operation and cost control.
- Knowledgeable of chemical usage for cleaning.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
