The posting
Key Responsibilities
- Handle full-cycle recruitment, including job postings, candidate sourcing, resume screening, interview arrangements, offer preparation, and candidate follow-up.
- Manage onboarding, including P-file creation, document collection, LOA preparation, new hire forms, Whyze profile creation, orientation, face scan registration, and new employee follow-up.
- Manage work pass matters, including new applications, renewals, cancellations, IPA follow-up, medical checks, security bond, SG arrival card reminders, e-issuance, levy waiver, and foreign employee records.
- Handle HR administration and employee records, including P-files, contracts, letters, trackers, personal records, and HR system updates.
- Prepare and review HR letters, including confirmation letters, salary adjustment letters, transfer letters, promotion letters, warning letters, termination letters, resignation acknowledgement letters, and employment-related documents.
- Handle payroll-related matters, including attendance, OT, leave, claims, allowances, deductions, incentives, service charge, salary changes, employee movements, CPF, payslips, and payroll adjustments.
- Manage confirmation matters, including confirmation assessments, insurance and medical benefit enrolment checks, confirmation letters, dining vouchers, LOC, uniforms, and related follow-ups.
- Handle resignation and offboarding matters, including resignation confirmation, last day confirmation, leave balance checking, AOR preparation, IR21, salary withholding, exit survey, and work pass cancellation.
- Support employee relations matters, including employee concerns, grievances, disciplinary matters, misconduct cases, performance issues, counselling records, warning letters, PIP, and termination documentation.
- Maintain HR trackers, including recruitment, headcount, confirmation, leave, work pass expiry, passport expiry, training, payroll movement, resignation, turnover, and wage cost records.
- Support training and development matters, including sending employees for courses, tracking training records, and following up on training requirements.
- Handle employee insurance and claims matters, including medical insurance, WICA, AIA updates, and government-paid leave claims such as maternity, paternity, childcare, and related claims.
- Support HR policies, employee handbook updates, HR announcements, staff engagement, company events, and other HR projects.
- Ensure all HR matters are handled properly, accurately, and in compliance with company policies, MOM requirements, the Employment Act, CPF, IRAS, WICA, work pass regulations, and other statutory requirements, while ensuring the company remains compliant with all relevant HR and employment obligations.
Requirements
- Diploma or Degree in Human Resources, Business Administration, or a related field.
- Minimum 3 years of relevant HR experience preferred.
- Experience in F&B, hospitality, or a fast-paced operational environment will be an advantage.
- Good knowledge of Singapore employment regulations, MOM requirements, CPF, IRAS, WICA, and work pass matters.
- Experience with recruitment, onboarding, payroll support, work passes, employee records, and HR documentation.
- Able to handle employee relations, disciplinary matters, performance issues, and sensitive HR matters professionally.
- Proficient in Microsoft Excel and comfortable maintaining trackers and reports.
- Experience with HR systems. Experience with Whyze will be an advantage.
- Good communication and interpersonal skills.
- Detail-oriented, organised, responsible, and able to manage multiple priorities.
- Hands-on, practical, and able to work independently.
