The posting
Key responsibilities
Employee lifecycle — onboarding to offboarding
• Collect and verify new joiner details and maintain accurate records in the HRMS
• Prepare and issue employment agreements, letters and related documentation
• Manage workpass matters end to end — Employment Pass applications, renewals, cancellations and liaison with MOM
• Run onboarding: pre-boarding preparation, day one, introductions and orientation
• Administer employee insurance — enrolment, changes, claims and renewals support
• Manage offboarding: resignation processing, exit documentation, clearance and exit interviews
• Support Rest of World entities with onboarding their employees into the HRMS
• Support monthly payroll preparation and ensure lifecycle changes are reflected accurately and on time
Employee support and day-to-day queries
• Act as first point of contact for employee questions on policies, benefits, leave and entitlements
• Maintain the HRMS — data integrity, leave records, reporting lines and system updates
• Support employee relations matters, escalating to the HR Lead where appropriate
• Respond to internal and external audit queries with accurate supporting documentation
• Coordinate employee engagement activities with the Employee Engagement Committee
• Administer employee recognition items such as birthday vouchers and long-service gifts
• Coordinate consultants engaged by the business — introductions to employees and invoicing
HR administration and government schemes
• Prepare and submit government-paid leave claims — maternity, paternity, shared parental and childcare — within statutory deadlines
• Manage grant and funding submissions, including training funding and other employer schemes
• Administer internship programmes and institution partnerships
• Maintain complete and accurate HR records for audit and statutory compliance
Office administration
• Manage office facilities — pantry, supplies, equipment, repairs and maintenance
• Liaise with building management on access, carpark and premises matters
• Process ERP submissions and coordinate with vendors
• Support visiting overseas colleagues and guests — invitation letters, travel documentation and accommodation
Projects and process improvement
• Contribute to automating probation, confirmation and appraisal workflows in the HRMS
• Support the rollout of our processes and systems to overseas entities, including training local teams
• Identify government funding and grant schemes the company can use, and run the submissions
What we are looking for
• Diploma or degree in Human Resources, Business Administration or a related discipline
• Three to five years of HR generalist or HR operations experience
• Working knowledge of Singapore employment legislation — Employment Act, CPF and the MOM work pass framework
• Hands-on HRMS experience, with the discipline to keep data accurate at volume
• Proven ability to manage fixed, non-negotiable deadlines without prompting
• High emotional intelligence. You read people and situations well, handle sensitive matters with care, and hold confidences without exception. Much of HR is judgement, not process.
• Curiosity. You ask why a process exists before accepting it, and you come with a better suggestion rather than a complaint.
• Ambition, with patience. You want to build an HR career, and you understand that credibility is earned by running the foundations excellently first.
• Clear written and spoken English, with the confidence to communicate across countries and cultures
• Self-directed— able to take ownership of a scope and run it, rather than wait for instruction
