The posting
Job Description: Assistant HR Manager / HR Manager
Position Title: Assistant HR Manager / HR Manager
Department: Human Resources
Reports To: Office Director
Location: Main Office
Job Summary:
The Assistant HR Manager / HR Manager will be responsible for overseeing various HR functions including employee relations, compensation and benefits, performance management, payroll, HR policy compliance, culture transformation, and HR administrative tasks. This role requires an experienced HR professional who can effectively manage HR operations, foster a positive work environment, and contribute to the strategic goals of the organization.
Key Responsibilities:
1. Employee Relations:
- Develop and implement employee relations strategies to promote a positive workplace culture.
- Address and resolve employee concerns, grievances, and conflicts in a fair and timely manner.
- Conduct investigations into employee complaints and recommend appropriate actions.
- Promote open communication channels between employees and management.
- Implement employee engagement initiatives to improve morale and retention.
2. Compensation & Benefits:
- Oversee the development and administration of compensation and benefits programs.
- Conduct market analysis to ensure competitive salary structures and benefits packages.
- Manage annual salary review and bonus processes.
- Communicate compensation and benefits information to employees clearly and effectively.
- Ensure compliance with all legal and regulatory requirements related to compensation and benefits.
3. Performance Management:
- Implement and manage the performance management system, including goal setting, performance appraisals, and feedback processes.
- Provide guidance and support to managers in addressing performance issues.
- Develop and implement performance improvement plans for underperforming employees.
- Analyse performance data to identify trends and areas for improvement.
- Foster a culture of continuous feedback and development.
4. Payroll:
- Oversee the payroll process to ensure accurate and timely payment of employee salaries.
- Ensure compliance with payroll regulations and tax laws.
- Address and resolve payroll discrepancies and employee inquiries.
- Collaborate with the finance department to ensure accurate financial reporting.
- Implement and maintain payroll systems and software.
5. HR Policy Compliance:
- Develop, implement, and enforce HR policies and procedures in compliance with local labour laws and regulations.
- Conduct regular reviews and updates of HR policies to reflect changes in legislation and best practices.
- Provide training and guidance to managers and employees on HR policies.
- Conduct compliance audits and take corrective actions as necessary.
- Handle employee disciplinary actions in accordance with company policies.
6. Culture Transformation:
- Lead initiatives to transform and enhance the company culture.
- Develop and implement programs to promote diversity, equity, and inclusion.
- Foster a culture of innovation, collaboration, and continuous improvement.
- Engage employees in culture-building activities and events.
- Monitor and measure the impact of culture transformation initiatives.
7. HR Administrative Tasks:
- Maintain accurate and up-to-date employee records and HR documentation.
- Prepare HR reports and analytics to support decision-making.
- Coordinate employee onboarding and offboarding processes.
- Manage employee benefits programs and handle related queries.
- Support the HR team in various administrative tasks and projects.
8. Manage and Oversee the Senior HR Executive / HR Executive performance area as below:
- Learning and Development
- Talent Management
- Recruitment
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred).
- Minimum of 10 years of experience in HR, with a focus on employee relations, compensation and benefits, performance management, payroll, and HR policy compliance.
- Strong knowledge of HR best practices and labour laws.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in HR software and Microsoft Office Suite.
- Ability to handle confidential information with discretion.
- Strong analytical and problem-solving abilities.
- Certification in HR (e.g., SHRM, CIPD) is a plus.
Competencies:
- Leadership: Ability to lead and influence others effectively.
- Problem Solving: Capable of addressing complex HR issues with innovative solutions.
- Communication: Strong verbal and written communication skills.
- Collaboration: Works well in a team-oriented environment.
- Strategic Thinking: Ability to align HR initiatives with business goals.
- Adaptability: Flexible and able to manage multiple priorities.
Working Conditions:
- This position typically works in an office environment.
- Occasional travel may be required for training and development purposes.
- Flexibility to work outside normal business hours as needed.
